Address: 123 Orion Dr, Colchester, VT 05446, USA
Phone: +18023389550
Sunday: Closed
Monday: 7:30AM–8PM
Tuesday: 7:30AM–8PM
Wednesday: 7:30AM–8PM
Thursday: 7:30AM–8PM
Friday: 7:30AM–8PM
Saturday: Closed
Travis Secore
They have scheduled 3 appointments with me and have still not responded to me today. "Sam" from NH has been no help and lied to me on multiple occasions including this morning when she said she would call me back in 15 minutes to give me a window.. I paid for residential delivery and when they called to schedule they told me that they do not have a lift gate service. Why did I pay extra for residential delivery then? I see a similar review from three months ago. Looks like you are not improving as a company. I should be refunded for the extra I paid for residential delivery. I still wouldn't be happy waiting over 2 weeks for a delivery but at least be honest with me so i'm not waiting around all day for a delivery.
J S
Failed to deliver on 3 appointments. Did not bring my item on a lift gate which I paid for, the item was over 300lbs and I had to hand unload. Absolute worst shipping company I have ever delt with. Do not use this company they will damage your freight and it will not come on schedule or with a lift gate if you paid for it.
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Please visit Saia’s website to track your freight - saia.com/track
If you didn’t receive your delivery during your scheduled delivery window, please let us know by calling customer service at 1-800-765-7242, Monday - Friday, 7:30 a.m. - 8:00 p.m. EST.
Please visit Saia’s Career Center to learn more about working for Saia, benefits, open positions, and to complete an application - saia.com/about-us/work-for-us
To get a quote, please visit our website and complete the form - saia.com/quotes/ltl
If you have special delivery instructions or have questions about your delivery, please call customer service, 1-800-765-7242, Monday - Friday, 7:30 a.m. - 8:00 p.m. EST.
LTL stands for “Less Than Load” and is used for the transportation of small freight or when freight doesn’t require the use of an entire trailer.
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