Petco

Category: Pet store in Sterling, Virginia

Address: 22000 Dulles Retail Plaza #110, Sterling, VA 20166, USA

Phone: +15714346562

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Daniel Miller

Sep 8, 2022

This location is continuously under staffed and under stocked

Jeannie K

Sep 4, 2022

A smaller petco. No Vetco total care here but Vetco team comes here for vet vaccination needs. Not many selections for dog toys so I couldn't find what I want.

Liz B.

Aug 26, 2022

In regards to grooming - it's been such a tough experience. The hard part about writing this is that when they actually show up and do their job, they do a pretty decent job. The problem is for the past 4 groomings, they've cancelled either the day before or the day of. The communication is horrible. The reliability is non-existent. For us, we have to move our work schedules around to be able to drop off the dog and be available for pick up - this is why we've scheduled our groomings weeks in advance. The first call-out was because of COVID, the next one was because the groomer cut her finger, the next one was because the groomer was out sick, and the one this week was because the groomer was out for an unknown reason. It's just always something. You may be asking yourself why do we continue to try to use their services... it's because it's hard to find a groomer right now - they are completely overloaded. And honestly, when we actually do get to bring our dog, they do a good job. It's also an affordable and convenient place. We were promised by the new manager, Raven, that this would not happen again and that she's doing everything she can to "clean up this place." Well...it happened again this week and now she won't return our phone calls. Just terrible customer service. Such a bummer. I get that things happen but when there is a consistent pattern, it is extremely inconvenient for the customer. There's no way we're the only ones that this has happened to. Now we're back to the drawing board to try to find a reliable groomer.

Judith Alderidge

Aug 10, 2022

I mean… it’s giving.

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Questions & Answers

Does this location sell live aquatic plants? (for fish tanks)

Daniel Rendon | Sep 12, 2018
Jason L | Sep 12, 2018

Yes it does

Do you have any Birds to buy in store?

ABIGAIL ZHANG | Sep 11, 2021
Audrey | Sep 11, 2021

Yes

I am looking for a 8 weeks old kitten, how can I get any?

mary vafa | Sep 11, 2020
Horse Maiden | Sep 11, 2020

The shelter has alot of kittens right now...i know Culpeper Humane Society does

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How much does a Bearded dragon cost

paulab1957 | Sep 12, 2019
Judy Henry | Sep 12, 2019

Not sure call them in ask them

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Is there a self service dog wash or is this a groomer?

Claire Jensen | Sep 12, 2019
Jessica McKernin | Sep 12, 2019

Groomer

does this store provide Rabies and distemper shots for cats?

steve lorence | Sep 12, 2019
Jennifer Agenar | Sep 12, 2019

They have a Vetco clinic occasionally. They do low cost vaccinations and testing, microchips, etc. But you have to check the schedule to see when they are there. It's every couple weekends or so on a Saturday or Sunday between certain hours.

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Can you donate birds?

Alisha Pierce | Sep 12, 2019
Alisha Pierce | Sep 12, 2019

Cockatiels

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