Northeast Credit Union

Category: Credit union in Concord, New Hampshire

Address: 1 S Main St, Concord, NH 03301, USA

Phone: +18884361847

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

Tina Cullen

Aug 17, 2022

Worst experience I've ever had! 3 months later and we don't have the documents to register the vehicle we financed through them! Terrible customer service! I've left 4 emails with no response. You call and no one knows what they're doing and they can't seem to get us to the right person to be able to help! Stay far, far away from this place!

Jenna Bocchino

Aug 1, 2022

This location is always busy but the folks behind the desk always work diligently and quickly to get your needs met! Appreciative of their patience as they see customers back to back for what seems like all day!

Joseph Bailey

Jul 30, 2022

I was helped by a woman named Monica that was filling in and she was bar far the most helpful person I have met in a bank!

Maddie Elizabeth

Jun 16, 2022

Worst bank ever. I have my vehicle loan through here (worst mistake ever). TD Bank is my primary bank. You cant even speak to someone at a local branch. If you find the hidden number on other websites for the local banks they cant help you at all. I work at a hospital and there hours are HORRIBLE for anyone who works a full time. So they refer you to call the contact center but you dont get told that you will wait anywhere from 10-45 min all to be hungup on…. What a joke. I called 3 branches for help because I have spent all day calling the “contact center” but can not contact anyone. Very disappointed in how they treat customers.

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Questions & Answers

Is there a drive thru at this location

vicki chojnicki | Sep 12, 2018
Northeast Credit Union | Sep 12, 2018

Hi Vicki - There is no drive thru at our Concord location.

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Is this branch still open? I went a few weeks ago at about 2:30 on a Wed and it was closed.

KrazyOldKatLady | Jul 13, 2022
Northeast Credit Union | Jul 13, 2022

Yes, this branch is still open. They had to close for a day recently due to a staffing issue. You can always check necu.org/locations to check that a branch is open before you travel there.

How do i get my account number so i can set up online banking?

jade Marden | Sep 11, 2021
Northeast Credit Union | Sep 11, 2021

Hi Jade - You can call 1-888-436-1847 and a Member Services Rep can provide that number for you and help you set up Online Banking.

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When do you guys open again? Because I have no way to take out money unless you guys are open.

Daniella Rose | Sep 11, 2021
Jess Dugas | Sep 11, 2021

You can use shared branching to access money. Service Credit Union is a part of the shared branch network. https://necu.org/member-services/shared-branching/

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Is the office open at 1 South Main Street in Concord to walk in and speak with someone in there

Sandy Evju | Sep 11, 2020
Northeast Credit Union | Sep 11, 2020

Yes,it is for basic teller transactions. If you'd like to speak with a Member Services Representative, we ask that you please make an appointment online, before coming into the branch. You can do this by visiting necu.org/hello.

Notary service.Is there a cost ? I am a member.Thanks

Catherine DeVarney | Sep 11, 2020
Northeast Credit Union | Sep 11, 2020

There is no cost for members.

If I can't make my car payment this month can I pay the interest inly

Pauline Gagnon | Sep 12, 2019
Northeast Credit Union | Sep 12, 2019

Hi Pauline - Please call 888-436-1847 and a Member Services Representative will be able to answer that for your specific loan. ~Jess

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how do I find out how much is left on my truck loan?

Russell-Pat Fisher Generator Service LLC | Sep 12, 2019
Northeast Credit Union | Sep 12, 2019

Hi Russell - Call 888-436-1847 and a Member Services Rep can answer that for you.

Are you the one by the Dump

Lisa Wood | Sep 12, 2019
Northeast Credit Union | Sep 12, 2019

No, we're on the corner of So. Main and Pleasant St.

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