AAA Anchorage Branch

Steve Creswell

Helpful people and and Alaska-specific plans are on offer here!

Anonymous 907

This review does not reflect on this branch specifically, but AAA as a whole as reimbursements can only be submitted online. The absolute worse company that I’ve ever had the displeasure of dealing with when it comes to being reimbursed for a tow. Been going back and forth since July 19th, 2022 because my full name is on the receipt (which automatically happens when you swipe your credit card) instead of only my first and last name. This is what is confusing them and they won’t reimburse me, or better way to explain it, they just started not replying back since July 28th, 2022. Tow was $1600 for my RV that they said they would cover when I purchased the premium plan. Didn’t have phone service where I broke down, so reimbursement was my only choice. Have a feeling I’ll be taking AAA to court soon as they are currently in violation of paying within a reasonable amount of time in about 7 days. Super exciting. Avoid this company at all costs.

Nicole

I called here on April 4th to get some things cleared up and information updated. Staff I spoke with was very friendly, helpful and attentive.

Holly Schneider

I have to take a moment to thank the team at AAA Anchorage, especially Marjie! She helped us get a prompt and thorough policy and had incredible customer service. Timely and professional.