Floor & Decor

Category: Flooring store in Orlando, Florida

Address: 3113 E Colonial Dr, Orlando, FL 32803, USA

Phone: +14074271979

Opening hours

Sunday: 10AM–6PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 8AM–7PM

Reviews

Cynthia Morrell

Sep 12, 2022

Within minutes we were approached by an associate and later during our experience we met Lauren, a designer. She walked us through the store, helped us to pick out our items. We went back the next day and placed the order. The sales team is NOT on commission but they do track their sales. I thought the selection and prices were great and when we redo the other bathroom, we will be back!

Raquel Guerra

Sep 11, 2022

The costumer service was amazing the employees are always willing to go above and beyond.Like this employee Scott I needed help with getting tiles down and he didn't stop trying to help us, until the material was loaded in our car. Wanda is customer service, she remember us, when we were in the store ten years ago. Great that they were there!

Gloriab Hwne

Sep 10, 2022

Ray was great. Very experienced. He help us pick everything we needed.

Igor

Sep 9, 2022

Large store with a huge selection of flooring for a variety of spaces. We were looking for shower floors. So many different options that I had to put off making a decision. But this is a pleasant postponement of the decision. Very friendly staff. September 9, 2022. Today we bought tiles for the walls and floor in the bathroom. The guys from the staff were very helpful in choosing and loading everything. Especially - bearded Marc. $545.51 spent instantly, good product!

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Questions & Answers

are u closing current location? when is new location open?

gregory grant | Sep 12, 2019
Sara Rodriguez | Sep 12, 2019

They will open the new location on October 4th

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Who is the manager?

Wayne St.marie | Mar 15, 2022
Britt Taylor | Mar 15, 2022

Store manager is Brad. There are department managers though if you need specific section questions answered.

How much are delivery charges

Barbara Petrillo | Dec 15, 2021
Edmund Long | Dec 15, 2021

Stay iut of the back where they handle commercial accounts. I needed a small tub of mastic to finish a bathroom. Simple mastic . Hebsaidbtheybwere out and tried to sell me some fifty dollar stuff. Walking away from him and ambling around to see if there might be my mastic and there it was two aisles down. Their culture has changed in there. The stuff i needed was 12 bucks. So make sure you are not getting something you do not need.

How long does it take to get a refund credited to your bank account?

Maria Davila | Sep 11, 2021
Richard Gregg | Sep 11, 2021

I got mine in about 4 days back to my credit card.

What are the Covid safety practices like here?

Anonymous | Sep 11, 2022
The Rev. | Sep 11, 2021

Must wear a mask all else is good

Can i bring a small dog if its in carrier or carried the whole time?

titachinok Miranda | Sep 11, 2020
Anton M | Sep 11, 2020

I don't know most likely.

Do they have installers?

L | Sep 11, 2020
Edward Gessner | Sep 11, 2020

You can call them to ask if they could install your floors for you

Are you sale wood door for home?

Iraida Zamora | Sep 12, 2019
Sylvia Skiepko | Sep 12, 2019

No doors. Flooring and wall tile only.

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How much is travertine

Thomas Vaughn | Sep 12, 2019
John Caballero | Sep 12, 2019

There are too many choices. Going to store is recommended. Alternatively you can go to flooranddecor.com You should always verify availability

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Where are you moving to

stephanie falabella | Sep 12, 2019
Susan Simmons | Sep 12, 2019

Across the street in Fashion Square Mall on the left side of parking lot. It's huge beautiful and larger inventory and more styles & choices!!

where is the new location at...?

Maria Carlo | Sep 12, 2019
Susan Simmons | Sep 12, 2019

It is located in the Fashion Square area. It's awesome!! 3 times larger with new products too. Granite and Quartz countertops, sink and shower fixtures and more! New location is on Colonial Drive and Mcguire Blvd. Hope this helps!!

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Do you have WPC

Joyce Carson | Sep 12, 2019
John DiGioia | Sep 12, 2019

What is wpc?

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Store hours on Saturday?

Maritza Stratigos | Sep 12, 2018
Richard Dow | Sep 12, 2018

8am until 9pm

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i buy some material under one client name and i have some extra ,i will like to get some store credit to see if i can get a different tiles, can i do it? they put the debit card info and they aware what I'm doing the transaction

Gabriel Montalvo | Sep 12, 2018
Floor & Decor | Sep 12, 2018

We have a 90-day return policy, and your client would need to contact us to validate the return, and we'll be happy to provide you with a merchandise credit.

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Visited today and they are closed due to electricity problems and water damage until further notice. I recommend calling before visiting to ensure they are open. Great store and products, have prchased from them many times.

Renata Giannetti Lahjar | Sep 12, 2018
Charlie Petteway | Sep 12, 2018

Yeah massive water damage on Tue shorted out the electrical system they hope to have it open by Sat 24th

Do they offer senior or veteran discounts?

David robertson | Sep 12, 2018
Floor & Decor | Sep 12, 2018

We do not offer discounts but make a low price promise to all of our customers.

Shiplap ??

Valerie Carpenter | Sep 12, 2018
Di Ana | Sep 12, 2018

They sell shiplap....call particular store for inventory ...prices range Lowest I've seen was $2.99/sqft to highest Nearly $15....it just depends on the style you're looking for

Do your company does free estimate?

Margarita Massallo | Sep 12, 2018
JV H | Sep 12, 2018

They do design consultations

Do they cut tile for you?

Robin Page | Sep 12, 2018
Karl Salisbury | Sep 12, 2018

No, they do not offer that service.

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