Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Government office in Ocala, Florida

Address: 3300 SW 34th Ave, Ocala, FL 34474, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Zohm Foulieo

Sep 4, 2022

They withhold my taxes then trying for two years an want me to pay to get the money how can they tax tax money

Jacqui Feagin

Aug 26, 2022

WORST EXPERIENCE I EVER HAD AT ANY OFFICE!!! If there was an option for 0 stars I would do that. The lady with the last name Walters that works here should be let go. We made an appointment to get tax returns filed. Showed up and she tells us how she locked her stamp in the drawer and doesn’t know where the keys are. She made us leave without any help. Directed us to the Daytona office without calling to verify they could see us. We drove all the way there only to be turned away because we didn’t have an appointment there! Literally the WORST day I’ve ever had. All because of you Walters.

C C

Aug 1, 2022

If you call the office, they tell you to call the national number to make an appointment. If you call the national number to make an appointment, they tell you they're experiencing a high call volume and hang up. So my question is, how are they taking calls at all if they just hang up on everybody, and if it's impossible to make an appointment (as they claim is required), then what exactly are these agents doing? Most of us have to work for a living. I wish I had the luxury of having a high salary, job security, and cushy benefits for a job that literally let me ignore clients entirely without consequence. Must be nice. Sadly, I have to actually work for a living. As a side note, can you imagine a private business that could survive with a 1.8 star average customer rating?

J P

Jul 29, 2022

The people there are helpful if busy. As of Tuesday July 26, there was only one (1) IRS agent to help with individual (not business) questions. However, if you have a business question, make the appointment. While the agent on duty was unable to help, she did connect me by phone to someone who took care of my needs. Budget cuts + COVID = scheduled appointments only and long call wait times. It's not the fault of the people at the local office.

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Questions & Answers

Do you need an appointment to go to the irs office

Ellen Tyler | Sep 12, 2018
James Barclay | Sep 11, 2021

I need an appointment at the IRS office in Ocala. James Barclay

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How do I schedule appointment

Ben Trammell | Sep 11, 2021
Sudi Hambly | Sep 11, 2021

I need an appt

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How can I speak to someone in the Ocala Fl office. I have an issue I need to solve

Gabrielle Mackle | Sep 12, 2019
Susan DAVIS | Mar 15, 2022

NO ONE ANSWERS the phone to make an appointment. So there is NO service

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HOW CAN I SPEAK TO A PERSON TO GET AN APPOINT,ENT AT THE IRS ON OCALA FL

Eugene Welliver | Sep 11, 2021
Patricia Smith | Sep 11, 2021

Need to make appointment

How do i make a Appointment?

A Google User | Mar 15, 2022
Benjy Sherman | Mar 15, 2022

They actually had a line yesterday dated 1/15/22 like of course it was appointment so I went ahead but it was 8 working bodies so I ended up sitting with the same people who did not have a appointment strongly advise you to make appointment if possible but you are local you have nothing to lose I drove 70+ miles and the staff was understanding and great in my case so you can walk up or contact the IRS # ending in 1040 to schedule a appointment good luck

I received 1071 C letter months ago to verify my identity . I used the website that doesn’t work I called can’t get someone to talk to on the phone, I went to the office no one is there . I’m completely lost anyone can give me a tip please do ?

Youngk 84 | Sep 11, 2021
Kapital Somersall | Sep 11, 2021

Same issues I'm having now ..how did u recover

Does your office do income tax returns?

Toni Deluca | Sep 11, 2021
Victoria Bianco | Sep 11, 2021

The offices themselves do not do your taxes, but IRS.gov has info on how to file your taxes for free: https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free And there are other "free file partners" that can also help you do your taxes. Just make sure they are legitimate and not spam or con artists.

I need to know where my income tax refund check is I have not received it.

Suzy Taylor | Sep 11, 2021
Claribel fraguada-martinez | Sep 11, 2021

I have not received any stimulus check nor my refund, I have mail all my identity information, because I called they said to send it. I'm still waiting. I like to have an appointment but it really difficult to get to correct area of site to get one.

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My tax return was received on Jan. 28th. My question is when I go online to check the status it says it is being process how long does this take before it is accepted and my taxes will be in my account. Or is there a issue with my return.

alexis mahady | Sep 11, 2020
eileen guzman | Sep 11, 2021

I'm still awaiting for my 2019 to process and can never get a call to answer always say it's busy try again

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Why do you leave your office in Ocala, FL before the time you list as closing??? IRS needs to find someone more reliable to run it!

Edwin Savoy | Sep 12, 2019
Ken Nadeau | Sep 12, 2019

It is crazy over there. So short staffed that they can't even keep up with appointments.

Can I walk into this office and speak to a live person about my tax issue ?

Egress Williams | Jul 13, 2022
Sue Gasper | Jul 13, 2022

Absolutely not. They insist on you calling to make an appointment. I told the security guard that I had not been able to get through but he just laughed and said I just needed to be more persistent

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I submitted my 2021 tax returns to the Austin, TX IRS office in February. I have a refund coming and I've yet to receive it. My question is how can I be sure they received my tax return?

Thomas Mowbray | Jul 13, 2022
Tami Cox | Jul 13, 2022

Not to sure still trying to get my taxes back as well

Can I update my address change at this location.

Brenda Tyson | Apr 14, 2022
Leora Tavernier | Apr 14, 2022

No you can get the change of address form but you have to mail it to Texas.

What’s the best times to call to make an appointment at the Ocala office ?

Youngk 84 | Sep 11, 2021
Mary Merrifield | Sep 11, 2021

We actually had to go to that office with the letter.

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How do I make an appointment at the Ocala office?

Diane Lewen | Sep 11, 2021
Suzy Murphy | Sep 11, 2021

You have to call to make an appointment :( I drive to the local ofc and the security guard was super nice! Have me a slip of paper with instructions!!

Can i get an appointment at Ocala office?

Peggy Stephens | Sep 11, 2021
Mary Ellen Howell | Sep 11, 2021

My tax preparer made a mistake last year and put someone else's bank checking numbers on my income tax statement. I have all information and copies of previous years's taxes. I would like to get this straightened out. My return and stimulus went to another person (which I happened to get from her), but after a lot of calling and having the tax preparer admit his mistake and giving me that person's name. However, I would like to have my information correct and would like to do this in your office. Thank you

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i need to amend my 2290 i have one number incorrect, do i need an appointment and what do i need to bring to get this corrected

christopher beesley | Sep 11, 2021
Eunice Longworth | Sep 11, 2021

Make an appointment

If I go to the office and request a wage and income transcript can I get it the same day?

gamerboy 0777 | Sep 11, 2020
Nathaniel Hamrick | Sep 11, 2020

No

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Whow do I get a copy of my 2018 tax return?

Douglas Smith | Sep 11, 2020
Ken Nadeau | Sep 11, 2020

Call their 800#

Can I pick up an official scanable copy of form 1096 from the Ocala office

David Koger | Sep 11, 2020
Lorraine Bonfante | Sep 11, 2020

I've walked in, without an appointment speak to the police officer, if they aren't busy he'll help you see one of the workers.

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can I take of my ins. from my SS as med. payment

Robert James Sr. | Sep 11, 2020
Ken Nadeau | Sep 11, 2020

That sounds like a better question for social security

How do I get a transcript of my income tax return for the year 2000?? I can't seem to get anyone at any of the offices to answer the phone. Thank you.

Karen Smith | Sep 11, 2020
spanky robinson | Sep 11, 2020

My stimulus check went to my husband's child support. How do i get my return? I file each year the 8379 form

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How can I get my w2 from 2016 if I missed places them.

Alfreda Garrison | Sep 12, 2019
EssenceOfHVAC | Sep 12, 2019

Hey Alfreda, your most efficient route of getting previous year tax information is going to be Refer to Transcript Types and Ways to Order Them for more information. You can also use Form 4506-T, Request for Transcript of Tax Return. Check the box for Form W-2, specify which tax year(s) you need, and mail or fax the completed form. Allow 10 business days from the IRS received date to receive the transcript. Transcript or Copy of Form W-2 | Internal Revenue Service - IRS.gov

How do you find out if your childs father filed his own taxes or did so under his mother and fathers to avoid paying child support?

Sheila Viger | Sep 12, 2019
EssenceOfHVAC | Sep 12, 2019

For that situation I would refer to the Florida Department of revenue child support division. Even if he filed under his parents as a dependent is still would not exempt him from paying child support if he is working a job that requires him to pay taxes which is every legitimate job.

Can I get a day and time to come and talk with someone about getting my W2 to my new address

Brenda Joice | Sep 12, 2019
Eric Parker | Sep 12, 2019

Have to call 800 number

Is the irs open Monday Memorial Day

LokiBear17 Loki | Sep 12, 2018
theresa tolbert | Sep 12, 2018

No they will be closed

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Do I need to make an appointment to see about my return

Lillian Correa | Sep 12, 2018
B | Sep 12, 2019

Yes, but you can see your return status online

Do u have tax forms and publications

Ralph Muto | Sep 12, 2018
B | Sep 12, 2019

Yes

Can you walk in and get transcripts

Dennis Mangan | Sep 12, 2018
George Bell | Sep 12, 2018

Can I come in and see someone on a problem in my 2016 tax return?

Does IRS make recorded calls saying they are going to sue you? Shouldn't they send a letter?

Dorothy Hubbard | Sep 12, 2018
Matt Cady | Sep 12, 2018

The irs will never call you. That sounds like a scam. Call your local police dept and report it but for sure do not give them any info over the phone.

What is the ruling on social security checks for paying federal taxes

Ann Russell | Sep 12, 2018
Celeste Lovett | Sep 12, 2018

SS is taxed, thanks to the Clinton administration back in the 90's.

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