Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Government office

Address: 431 N Wickham Rd, Melbourne, FL 32935, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–12PM

Tuesday: 8:30AM–12PM

Wednesday: 8:30AM–12PM

Thursday: 8:30AM–12PM

Friday: 8:30AM–12PM

Saturday: Closed

Reviews

Scott Stewart

Aug 25, 2022

Wow. Kinda felt like a criminal just by walking in there. This is a US government agency? Do they not believe in being kind? I tried calling but could not get through, so I went in. I did get an appointment, so happy about that. Maybe my appointment experience will be better. Looks like besides the security guard, only one person works there. He told me that he was helping someone else. Very odd place. A rather low customer service experience. Just as a reference, I have worked in local government for much of my career, and this would not be tolerated by upper management in any office that I know of.

Nester Miskow

Jul 25, 2022

This is nothing but a big big mess up on the IRS and government handling of people that are trying to get a hold of her you cannot find them you can’t go out on the Internet wasn’t you get letters you can’t even respond to the letters even what’s going on with our government I wish somebody would get into that instead of yelling and screaming in Congress get in there and do something about the IRS because they sure aren’t doing anything now that’s why you get a one star if I was in control of it I’d fire everybody and start all over.

Christian Mahnke

Jul 6, 2022

2 hrs on hold to be told as the owner of the business I cannot seek to anyone about my issue by and Indian lady who can hardly speak English! I need a K1 form but feel free to call back latter and wait another 2 f'n hours!

Dorothy Harris

Apr 18, 2022

After 4 months of not being able to make an appointment, I get told that they aren't taking any new cases until May 17. If it was possible I'd give them a zero.

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Questions & Answers

How can I talk to someone. Everytime I call I can't get through.

LW- jones008 | Sep 11, 2021
Virginia Millan | Sep 11, 2021

I'm inquiring about an appointment to find out why I didn't receive the first $600.00 that everyone got. My name is Susan Bodon

Why am I not able to make appointment by calling the appointment line? Is it due to Gov shutdown?

Linda A | Sep 12, 2019
karen emery | Sep 11, 2021

I need to talk to IRS agent . How can I get an appointment?

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I need to verify my account. How can I do it with the IRS shut down

Samuel Oliver | Sep 11, 2021
Trisha | Sep 11, 2021

idk i am having issues the fsmf

Every time I call they are “experiencing high call volume” and disconnect the call. I received a letter saying I needed to make an appointment to verify my identity in person but can’t get through at all to make an appointment. What is a better solution?

Silvana | Oct 16, 2021
Mary Cooper | Oct 16, 2021

You would be better off getting through & an appointment however they may make you an appointment of you walk-in or possibly help you.

I need sit and speak about my account with an agent ASAP. I have called in three times and each time I have been on hold and transferred around 3 times for over 2 hours, only to get someone and then have their phone go dead and start all over. HELP!

Dominick Volpe | Sep 11, 2021
Barbara Alwin | Sep 11, 2021

Have you ever gotten through yet I've been trying for months too

I have POA of my daughter that is living in Finland. She has not been able to log in to do a name change or address change. Could you help ? Her name is Alexis Oberdorf. ALSO she believes her ss number was incorrect on 2018 taxes.

karen emery | Sep 11, 2021
Marlene Houldsworth | Sep 11, 2021

Irs.gov

How do I give the irs my new banking information. I closed the account where I got my first and second stimulus check

Rosemarie Anncchiarico | Sep 11, 2021
Melinda Carroll | Sep 11, 2021

I'm trying to figure out exactly the same thing

Can not get through to a human via telephone. What are my options?

A Google User | Sep 11, 2021
Niq Niq Hopkins | Sep 11, 2021

Keep trying We drove up there and got turn away

Do I need an appointment to get a tax transcript?

Wafa Obeid | Sep 11, 2021
David Hart | Sep 11, 2021

Yes

How do I schedule an appointment to speak with someone as soon as possible?

Lydia Cluck | Sep 11, 2021
Denise Marr | Sep 11, 2021

You have to call the 1 800 number. Listen to the menu. Finally I went on the web and pay online

how i make an appointment

copeland malcolm | Sep 11, 2020
David Hart | Sep 11, 2021

Call

Do they do walk in

Willie Montalvo | Sep 11, 2020
Ken Heiser | Sep 11, 2020

Yes, by appointment only. You can get the number from Google.

can I get 2019 income tax forms from the Wickham Road location

Judy Johns | Sep 11, 2020
J A | Sep 11, 2020

You have to schedule an appointment. They're appointment only. I made the mistake of just showing up. Please be ready for a thorough security check. Empty pockets and an empty purse works best; along with a valid form of identification.

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how to make appt

Kathy luisi | Sep 11, 2020
daniel hornak | Sep 11, 2020

I always do walk in payments. This time of year (post tax season) a person needs to make an appointment by calling the 800 number posted on the door... that I don't have memorized.

Does the tax office take payments by credit card?

stacy jobe | Sep 12, 2019
Hockeymom #67 | Sep 12, 2019

Call the number. They give you an 854# to call to see what your local IRS office can do for you. I just called their 321 number and listened to their message for the purpose of answering these questions.

How much money can you make before you have to file?

Randall Rogers | Sep 12, 2019
Hockeymom #67 | Sep 12, 2019

If you're filing single it was just a little over 10k in 2017. Not sure what 2018 is with the tax cuts. I believe it's a little higher. But for sure it was just over 10k if filing single in 2017. My son made just under that, he filed, not knowing. And did get $425 back.

I want to make an appointment what is the number to call?

Pamela Mulligan | Sep 12, 2019
angie Torres | Sep 12, 2019

If gou walk in they have it right there

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Does it cost per year to file taxes here?

Sandra Munch | Sep 12, 2019
Hockeymom #67 | Sep 12, 2019

You can file online using the 1040, 1040 E or a different 1040(?). Its a standard form depending on filing single, married, deductions etc. All you have to do is look it up. They don't file your taxes for you. You can use Turbo Tax for free if you're filing under standard deductions. Meaning you're not itemizing for medical bills or other major deductions. If you have major deductions or investments of such you should use a Certified Personal Account (CPA).

can someone get help to arrange payment plan at this office?

Mary Adams | Sep 12, 2019
tiptoe ninja | Sep 12, 2019

Have to make a appointment

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do i need to make appointement

Juanita Aytch | Sep 12, 2018
Jimmy Ferguson | Sep 12, 2018

Appointments are required unless you’re just dropping off a payment or a curent year tax return 1040 series.

Do I have to make a appointment to drop my tax return to the IRS ?

Amesha Hardy | Sep 12, 2018
Hockeymom #67 | Sep 12, 2019

You can file them online for free at Turbo tax. You don't drop them off. You have to file online or a have a tax accountant or you mail them.in.

Can I get forms at this office to file taxes

Kathy Fearrington | Sep 12, 2018
Ashley cooke | Sep 12, 2018

I remember seeing forms there when I went

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