Matanuska-Susitna Borough Animal Shelter

Category: Animal shelter

Address: 9470 E. Chanlyut Circle, Palmer, AK 99645, USA

Phone: +19077465500

Opening hours

Sunday: 11AM–5PM

Monday: Closed

Tuesday: 11AM–5PM

Wednesday: 11AM–5PM

Thursday: Closed

Friday: 11AM–5PM

Saturday: 11AM–5PM

Reviews

Ada Schmidt

Sep 1, 2022

Helpful friendly kind

Brandy Lacy

Jul 29, 2022

They were so helpful and understanding

Allison McLellan

Jul 17, 2022

The animals are clean and well cared for. The staff are all knowledgeable, kind and helpful. Absolutely wonderful experience adopting a kitten!

Racheal Bates

Jun 29, 2022

They weren't open yet. Boo looking for lost pet

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Questions & Answers

Can I get my 1 yr old Chihuahua Terrier mix fixed here in Wasilla at the SPCA (animal control)clinic?

Katherine Willie | Nov 15, 2021
Tonia Jennings | Dec 15, 2021

Yes. They offer spayed and neuter

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Does the shelter offer free pet adoptions for Senior citizens?

Kat Linsacum | Sep 12, 2019
Jaime Darnell | Sep 12, 2019

I know they offer low cost adoptions on certain days when they are really full but I haven't heard anything about free senior adoptions

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What can be done about people in the Palmer area that let their aggressive dogs run loose?

Julie Egli | Sep 12, 2019
Erin Burlew | Sep 12, 2019

Call and bring it up with animal control

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Do you offer euthanasia?

Mary Jane | Sep 12, 2018
October IceWolf | Sep 12, 2019

Yes we do.

Can i find out if my dog got adopted?

Twila Palmatier | Sep 12, 2018
Hesper Clemons | Sep 12, 2018

Just call the shelter and they should be able to tell you

How big is the cages you loan out to catch a kitten?

Carol Priebe | Jun 13, 2022
Carol Priebe | Jun 13, 2022

Thank you😊

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Do you spay and neuter?

Marlene Kennedy | Dec 15, 2021
Xy Jacobs | Dec 15, 2021

They don't right now because of covid they haven't done a clinic since last year and nothing in the foreseeable future and when you go there you have to make an appointment to even talk to them about adoptions or drop-off

How many times can an animal be "bailed out" before it becomes adoptable?

LuLu Small | Sep 11, 2021
Carle Lords | Sep 11, 2021

Good question

I’m trying to reach out for help with my snoozer, he has bad teeth and most of them have fallen out, but there is like 4 left and the vet wants $1200 to extract them, I feel terrible cause I can’t afford it, I was told that maybe I can get help

Ron Griffith | Sep 11, 2021
Tia Petito (Tink) | Sep 11, 2021

They would give you advice on where to go.

Hello I hope an employee can answer my question here. There was a black and white terrier there just this last week,I’m thinking its my dog! How can I come check!? Please let me know. I’ll check back here!

Robert Casello | Sep 11, 2021
Sasha D | Sep 11, 2021

I'm not an employee, but know how to check because I have gone to look for my cat. First, look on petharbor.com then call the shelter phone number. Leave a message if they don't answer. They should call you back to setup an appointment to go look at the strays and surrenders.

Do you take in rabbits? If you don't, where would I take a feral rabbit that's underweight and comfortable with humans?

Rania White | Sep 11, 2020
Dominique Wilson | Sep 11, 2020

There is a lady that rescues rabbits. Check matsu pets on Facebook.

Where to get free dog and cat food

Jason Lambert | Sep 11, 2020
Jaime Darnell | Sep 11, 2020

You can go inside and talk to a staff member about food assistance. They can help you through hard times but it is only to be used maybe about 3 times a year.

How come everytime i call the 761 - 7501 number no one answers? ive had to call multiple times and i still got no one on the phone.

aubrie bolton | Sep 11, 2020
Jaime Darnell | Sep 11, 2020

They do answer the phone but most of the time they are busy helping someone right there. They do answer when they can and try to call back voicemails.

Can I drop of kittens after hours

Michael Alix | Sep 11, 2020
Carrie Parmenter | Sep 11, 2020

They have an after hours drop off.

Is the micro chipping included in adoption fee for a dog?

robin mingo | Sep 12, 2019
Sarah Malawey | Sep 12, 2019

Microchip with registration is included. Also included is spay/neuter and any vaccines to make the animal current.

do you do spade to dogs

Bill Dickens | Sep 12, 2019
Jaime Darnell | Sep 12, 2019

If they got an animal in they will get fixed if not already but I'm not sure about if the pet is already adopted out and then needing to be fixed

how old do you have to be to volunteer.

Emmy Trost | Sep 12, 2019
Anthony Lee | Sep 12, 2019

I think 14 is the minimum without a parent with you. But, if your parent goes with you, there pretty much isn't an age restriction. I know a 7 year old who started when he was 6. So... Yeah.

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I've been told that the animal shelter will give you dog food for free if you're in need of it, is this true and if so how does that work?

A Google User | Sep 12, 2019
A Google User | Sep 12, 2019

Ok thank you so much for your help

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How much to give away 2 rabbits? I can't take care of them anymore and this is my only option.

The Painter Daisy | Sep 12, 2019
Kaleb Crawford | Sep 12, 2019

Its free

I volunteer but I can’t remeber if I can on days they’re closed

Mya Suarez | Sep 12, 2019
Rick H | Sep 12, 2019

What kind of volunteering?

How much to drop off abanded cats

Billiejean Burk | Sep 12, 2019
M N | Sep 12, 2019

Free. But you should take the cat to one of the rescues like Clear Creek cat rescue or Krazy Kats

What are prices on spay & neutering?

Bob Slater | Sep 12, 2019
Mya Suarez | Sep 12, 2019

It just depends some animals are already spayed or neutered but for cats it would be somewhere around $70-$80 and for dogs it would be around the same

Can you be 12 and have a parent/guardian accompanied with you??to volunteer

Christine Kuperman | Sep 12, 2019
Mya Suarez | Sep 12, 2019

Yes, you can volunteer with an parent with you if your under 13.if you are 13 or older you don’t need a parent

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How old do you have to be to get a job here because I’m 14 and looking for a job

Trash 101 | Sep 12, 2018
Kevin Guthrie | Sep 12, 2018

You can volunteer at 14. You will need to contact the shelter about paid positions.

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WHERE CAN I FIND A SMALL PUPPY TO ADOPT. YORKIE, SHI SU,

Viki Barker | Sep 12, 2018
Marnie AK | Sep 12, 2018

It will be sheer luck to find one at the shelter, if you're looking for a specific breed. There are facebook groups, Matsu pets is one of them, who could steer you in the right direction. They would know who are responsible breeder's, and who to avoid. They are also other rescue groups in the south central AK area.

How come your number doesn't work?

Kristina Andrushko | Sep 12, 2018
Darla Erskine | Sep 12, 2018

The animal shelter's computers and phone's have been down because of a computer virus. Call 761-7501

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We have a stray cat that is living under our shade and deck and she has kittens. We need help catching her with a trap, so we can get her and the kittens to the shelter and hopefully find these guys a forever home.

Lisa Cruthers | Sep 12, 2018
Marnie AK | Sep 12, 2018

I would call the shelter. I know they have had traps for loan before. There are groups dedicated to cat rescue in the area. I cant think of the names right now. Google, or Facebook search could find them. If you're a member of the FB groups "Matsu Valley who to use," "Matsu pets," or "Big Lake Alaska community bulletin," any of these would probably have the names.

Can I volunteer at 14?

Kaylee Norman | Sep 12, 2018
Marnie AK | Sep 12, 2018

Yes, with your parents permission. They have a form your parents have to sign.

Can I check new dogs found to check for my blue

Mark Purcella | Sep 12, 2018
Rick H | Sep 12, 2018

Yes, call. There is no active web update

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Looking for a kitten

Sydnee Holyoak | Sep 12, 2018
McMike | Sep 12, 2018

Check out the PetHarbor app, they list out the pets they have and I think it's updated daily.

How old do you had to be?

haley nissen | Sep 12, 2018
Marnie AK | Sep 12, 2018

To volunteer you need to be 16.

If you had a dog that doesn't like company but loves us & if I wanted to bring him in to be adopted out how does that work

Patty Valley | Sep 12, 2018
Marnie AK | Sep 12, 2018

My sister had a cat, old with something wrong with bladder control. Shelter said a vet would treat cat, if treatable, then they would put it up for adoption. If you are leaving your dog, it would help them to know. They make sure every animal interacts well with people. If they can train them, they will. But, it is not a no kill shelter.

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