Address: 101 City Hall Plaza, Durham, NC 27701, USA
Phone: +19195601200
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
greg davis
They locked an innocent guy in prison for 23 years. Then the guy won a $6mil judgement against the city, but the city is refusing to pay. 6 million bucks for 23 years in prison is not a whole lot. Just pay up.
Mark Burton
Great Customer Service
Sandra Johnston
I moved to NC from Boston,MA My experience with the water company was the worst I've ever had. After registering with the so called one call service, I woke up today with no water. I was told there was no service for the elderly, no record of my one call sign up and assorted payments if I couldn't come up with a letter of credit from my old utilities stating I had paid in timely fashion for a year. This was awful and no promise of service today. Not at all sure I have made the right decision in moving here. I understand the low ratings for the water company.
Nicholas Mattera
Well just moved here from NY and it was a pleasure speaking with a very helpful agent that could not have been nicer. Answered all my questions and even spent time assisting me with scheduling a special garbage pickup.
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If you have a water bill issue, you can get assistance in-person at City Hall (101 City Hall Plaza) Mon-Fri, 8 a.m. to 5 p.m. If your issue is related to something else, please call Durham One Call at 919-560-1200 for further assistance. Customers are encouraged to pay water bills online, by phone (919-560-1200), by mail (P.O. Box 30041, Durham, N.C. 27702-3041), or by using secure drop boxes at City Hall. In person, cash payments accepted at City Hall Mon-Fri, 8 a.m. to 5 p.m. In person, cash payments are also accepted at more than 40 Western Union partners across Durham.
Its up and coming, always a new building, business and water lines ,and all are in the street. once they finish ( if ever ) we should get some improvements
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