Conicelli Toyota of Conshohocken

Michael Rogers

The only reason I purchased here was because they had the model and trim that I wanted. Otherwise, the entire experience at Conicelli Toyota was absolutely terrible. Go to a better Toyota dealer like Peruzzi, they have no markup and a much better buyer experience. Conicelli marks their cars up over MSRP ($2500 for a Highlander). My salesperson, Juned (if you get him, request another salesperson), said they would remove the markup and only charge MSRP. What they then do is drastically undervalue your trade (below KBB trade-in values) to make up for "not having a markup". After pointing out that they devalued my trade below KBB by the exact markup price, they try to tell you that KBB isn't an accurate representation of your trade price. They'll come back and add an extra $1,000 to your trade to make it seem like they're being fair, but that just brings things to their internet markup price of $1,500. You're still getting the bad end of the deal here. So make sure to get your trade value before talking pricing. They try to force their Conicelli Protection Package on you despite multiple refusals. After making it clear I didn't want to pay for the package, we agreed upon a price for the vehicle I wanted. Once the car came in to the dealership, they changed the paperwork on me to include the $1,600 protection package that I previously declined. After pointing this out, the sales person insisted that I would be paying the same monthly payment with the new higher price, which is mathematically impossible and false. He also told me that the finance rate changed that day and was better than what he quoted me at a few days prior (this was his logic for the same monthly payment), even though the rate was the exact same and written on paperwork he previously gave me. From there we had to have them modify multiple sales documents to reflect the correct information. The cars you purchase are somehow dirty when you pick them up after being detailed. How do door jambs and wheel wells get full of mud if it was just detailed? This is a long winded way to say they're a terrible dealership, with terrible sales staff that lie and try to change things on you hoping you won't notice. Go to another Toyota dealership, you'll be much happier and walk away with a few thousand extra dollars in your pocket.

Evelyn Selfinger

Working with Evan Marceau was an absolute pleasure! Evan is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process was seamless and Evan went above and beyond to make sure I got to take my new Highlander home same day. I highly recommend you talk to Evan Marceau at Conicelli if you are considering buying a new or previously owned vehicle!

Marcelo Trein

They sell vehicles at over MSRP - don't buy! There are other dealerships who do not do that.

Jack Alabd

Was a great experience