Dunkin'

Fama Bell

If I can give them a negative star, I would. This place has the worse customer service. The manager is not pleasant and very rude. This is my second situation and my last, I was refused to be served my food and was threatening to have the police called on me, all this in front of my kids, all because he feels as though, in his word “he has that power if he wants to”,because I was complaining to him about how rude he is and his other worker. I will never 👎🏾 Waste my time going there.

Crookston Tara

Best Dunkin’ Donuts in Cleveland area. They get my order right every single day, no matter if it’s the morning or afternoon. They are all so nice!

Jenny C

I barely write a review or complain of anything, but the service from the black lady whom seems like in charge over there is extremely horrible. All other staffs over there are very friendly but except her. This is the second time I got the issue with her but I didn’t ask anything to her last time. Getting breakfast here almost every other day with same order and paying the same amount. I went there this morning and get the same order from drive thru and paying a different amount that I used to and then I asked the cashier why the price is different then I paid yesterday? the cashier told me she didn’t take the order and ask the black lady who took the order and she came over said “our price went up, bye.“ and she left. WHAT???? This is not called the customer service! I’ve been charged more is because she charged me 2 butters instead of regularly one butter. I don’t mind paying 70cent more where I didn’t ask for anything additional but her rudeness customer service is not acceptable! So I asked for the Manager or boss. she just ignored my questioning why she charged me 2 butters and said “not here”. I asked the cashier for a refund and got my breakfast from other DD! Will definitely not going back to here anymore!!!!The lady shouldn’t be working as front of house!!!

Cassie Russell

Dude my bagel bites were room temp, so I didn't eat them because it's cream cheese & didn't wanna chance getting sick from room temp dairy. They are discontinuing hazelnut and brown sugar flavors which is the big bummer. But my drink was made right!!