Taco Bell

Brittany Starr

Placed an online order, I saw an employee shaking their head and complaining in the back when I went to pick it up. She was filling another drink order when I was at the window and I’m 95% certain I saw her spit in it. Half of my order was wrong and cold. Seemed like it was a burden to even order even tho they were still open for nearly two hours. Very unprofessional. Food I ordered was literally just sitting on top of something who knows but i either why they need training in customer service

Joby Jeffrey

Ordered online total of $57. When I got there they said they gave it to someone else, and they could not remake the order, and they could not refund my money. Also said it was the 3rd time that day that they did this. I had to call my bank and cancel the transaction. Everybody working had purple green and pink hair, probably needed a shower and less meth!

Angel Ott

This is how I received my pizza today, and my drink was not full. I am really disappointed. I do not want sauce packs that God only knows who touched, them on my food. I didn't have time to go back and can't eat the pizza.😡

Brian Trent

Worst customer service on night shift. The lady night manager is disrespectful, unprofessional, and extremely rude. She even told me I was lying about my order, as I could hear the staff laughing over the speaker cause she didn't turn off her headset. The lot/curb appeal is always dirty, and the drive threw staff is usually goofing off while you're waiting 10-15mins for an order you ordered online and already pre-paid for. I use the online ordering system in hopes of not having a long wait, but I guess that doesn't apply to the night crew at the Marysville, Ohio location. No issues during the day staff, you can get your online order within 2-3 minutes of arrival. This location needs to look at the night crew staff/management - purge and retrain selected staff members - maybe even hire a whole new night staff and fire this staff - you'll more than likely have happier customers and much better reviews for night staff. Just looking at what I can see for reviews on Google, night staff rates at 2.0 stars - that's not good and not something to be proud of. Something needs to change here! Probably should start with getting a couple really good night managers that care about customer service, appearance, quality of food, food safety issues (cause there's definitely those to looking threw drive threw window) and cleanliness. The General Manager really needs to look at these reviews and health issues!