Synergy Fitness

Cassandra Boyer

Tried to cancel for over a year, sent in a certified letter several times and I'm still being charged $45.99. The staff is extremely unhelpful and every time I call its a brand new story of how me (the customer) didn't jump through enough hoops to ensure my membership was canceled, even though I call every few weeks with no resolve. Now after months of waiting I was told this morning I was to bring my receipt of my certified letter to the location to prove I canceled even though in the system it reflects as a cancelation. This is the worst experience, there's no corporate number but when they need their money they hounded me during the pandemic for back pay from a number which no longer works. Do NOT JOIN THIS GYM, YouTube is free and the customer service is so much better, the Hempstead location is trash any way.

Syed Habib

It's a good place with most of the machines working but many machines need repairs. Music needs to be consistent and loud enough. Vending machines don't work all the time and water dispenser needs fixing.

Mike

This might be the worst gym I’ve ever entered. I couldn’t stop laughing looking at the rust weights, steampunk looking ceilings and falling apart walls. The old white dude at the front desk HOW DO YOU HAVE A JOB. Easily the most useless human of all time NEVER GO HERE. 30 bucks a month to use weights from the Stone Age 0/10

Mike

This might be the worst gym I’ve ever entered. I couldn’t stop laughing looking at the rust weights, steampunk looking ceilings and falling apart walls. The old white dude at the front desk HOW DO YOU HAVE A JOB. Easily the most useless human of all time NEVER GO HERE. 30 bucks a month to use weights from the Stone Age 0/10