Alliance United Insurance

Category: Corporate office

Address: 9121 Oakdale Ave, Chatsworth, CA 91311, USA

Phone: +18665305500

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Lee Rand

Aug 17, 2022

They low balled me and my lawyers. Then didn't send the check for several months. Meanwhile, I racked up $27,000 in medical expenses. They only paid me $15,000. My lawyer got $6,000 I got $4,400, and the medical providers got the balance. I would insure with them if they were the last insurance company on the planet.

Friendly Girl Escobar

Aug 16, 2022

Would give zero is possible. This insurance has had my granddaughters truck since February. Now it’s practically the end of august so we had to buy a car for her. !! They returned it a month ago and it didn’t even make it down the road. Some shops in Dinuba worked on it. They made my granddaughter take proof of oil changes up keep etc strange. They said she didn’t tell them transmission was messed up Duh a 22 year old is supposed to tell them how to fix the car. Obviously it wasn’t in driving condition. Now they are saying it has too much mileage. We haven’t heard from anyone in nearly a month. i

Foruv Blayke

Aug 11, 2022

Alliance is affiliated with Kemper who is affiliated with infinity. However, on the Kemper website, online chat feature is apparently only for infinity policy holders, yet, while on the Kemper website. Alliance/Kemper/infinity, all violated the ADA, repeatedly violate disability rights of customers, rudely disconnect chats(Kemper page, infinity feature, Aaron and unknown chat agent), don't acknowledge long term, on time, good standing custoomers, are extremely rude, customers service is disgusting and repeated inconveniences to disabled customers. 🤢

aislado 777

Aug 7, 2022

I want to say that I felt comfortable and relaxed after being attended by Kenper's secretary, many thanks for the help.

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Questions & Answers

Because the hell they don't answer the fucking calls, I've been calling them since Saturday to cancel the fucking service because I'm already up to the mother of the pathetic service they offer ...

Roberto Cabrera | Sep 12, 2019
Martha Bautista | Sep 11, 2020

I had the same problem but had previously read how to bypass these type of recordings. After you dial in, choose the department you want. Ignore the choices offered. Dial 0 or 00. I finally reached a live person, but they were useless and transferred me to billing when I was asking about a claim. You can always contact the State Insurance Commissioner to complain. They are VERY good about getting solutions.

HORRIBLE my husband been trying to contact them after he got in a crash they still don't answer or no response WHAT KIND OF BUSSINESS IS THIS ITS BEEN 4 MONTHS!!!!!U GUYS NEED NEW WORKERS

Chaury Mendoza | Sep 12, 2019
Strideraio | Sep 11, 2020

@leslie Lewis That IS a bad company by definition. They need more adjusters. Either way, that is not my problem. My wife was hit by their driver and they haven’t returned dozens of voicemails in six weeks. They think if they don’t answer the phone people will go away and they won’t have to pay out on their claims. They should be shut down.

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This insurer is rubbish ... they don't answer the phone

IMAGINE R. | Sep 12, 2019
maeli Moran | Sep 12, 2019

I have 40 minutes waiting they answer

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They are quick to charge every month very punctual, but very slow to answer calls from their users and offer a better service.

ANGELA | Sep 11, 2020
Cristina Perez | Sep 11, 2020

True I am waiting since December 8 to contact you and nothing

Can i make a payment by myself with out come to broker office to do

Cung Tran | Sep 12, 2018
Maria Gascon | Sep 12, 2019

Qiero bend a pajo

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how to make a payment without broker

Cung Tran | Sep 12, 2018
Mayra Rivas-Gómez | Sep 12, 2019

Go to Alliance Insurance website

How can I get proof of my insurance

Jairon Gallardo | Sep 11, 2020
Christian Bustamante | Sep 11, 2021

Log in to the website HTTPS://WWW.ALLIANCEUNITED.COM click on MY ACCOUNT, and then you can see the tab PROOF OF COVERAGE and then it will download your INSURANCE ID CARD.

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Hello, how can I sue you? One of your insured people crashed, the red light passed and now they don't answer me, to pay me, the damage of my car the adjuster never answers,

Bicho rraro Rivera | Sep 12, 2019
Leslie Ortz | Sep 12, 2019

hello you need to call the insurance department and file a complaint with them

I am trying to make my payment and the website seems to be down? I call to try to make payment and the system hangs up on me.

Lilly Guerrero | Sep 12, 2019
Windy Lady | Sep 12, 2019

They called took $216 and cleared my card o didn't have enough to start the account do she hang up.. No info No refund No knowledge of me. Don't trust phone clerks.. z 6 days when my info and card should_arrive Nothing and company know nothing

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Do they pay auto claimes that their clients have admitted guilt to?

selina alcantar | Sep 12, 2018
Raven Black | Sep 12, 2018

Call and ask

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Can I pay for my policy

Grace Duru | Sep 11, 2020
Yonatan Salazar | Sep 11, 2020

You have to call your agent or login to www.allianceunited.com using your policy number as a login and zip code as a password.

Is that all I get, a claim number? My vehicle got rear ended. I reported & got a claim number, adjuster name & her phone number. After multiple messages on the adjuster's voice mail. Never got a return call. A claim number will not fix my car.

Dan L | Sep 11, 2020
John Lopez | Sep 11, 2020

Call alliance United get a hold of a manager or call the insurance commissioner of California and let them know

why the Dmv till now they didnt receive my paymen asurance

therese haddad | Sep 11, 2020
Dan L | Sep 11, 2020

Change your auto insurance. Alliance loves to collect your monthly payments but when you get into an accident, it is almost impossible to contact your insurance adjuster.

Good morning my name is Erick gamez, you are charging me my 169.37 dollars card, which I don't know who you are, are making me a fraud because I have no insurance with you

Frank Gamez | Sep 11, 2020
Andrew Scott | Sep 11, 2020

Can't read or speak Spanish

trying to add renters coverage

Bee Bell | Sep 12, 2019
Dan L | Sep 11, 2020

Change your insurance, alliance will give you a hard time when you get into an accident. Check the reviews for Alliance

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What Number do I call for roadside assistance?

Elenilson Rivas | Sep 12, 2019
Hard 'Work | Nov 15, 2021

I called them when I was stuck on the street a machine or robot answered said do I need help and hanged up. Paid cash the next day for a tow. No reason to even have this insurance.

I can secure a motorcycle

jesus martinez | Sep 12, 2019
Gilda Sarsova | Sep 11, 2020

Nope

I filed my claim on Saturday, and was told I'd receive a call on the business day and Luka the claim adjuster has not done squat about it.

Gabriel Mora | Sep 12, 2019
carmen diaz | Sep 12, 2019

They told me they do not send an adjuster. Q I will send you photos of the damage to my car. For an initial budget. I had never heard that. An insurer always sends the insurances

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where do I find my password to pay on line?

PHUOC NGO | Sep 12, 2019
Sandra Casanova | Sep 12, 2019

Unless you already changed it, your password would be your zip code.

Why I can't do my payment????

Cecy Delgado | Sep 12, 2019
Leslie Ortz | Sep 12, 2019

Our systems are down till Monday for maintenance

Why I can't make a payment.??? I can not log in

Yochi Canelita | Sep 12, 2019
Leslie Ortz | Sep 12, 2019

Our systems are down till Monday due to maintenance

Can I pay my insurance late without been cancel?

Marie Yescas | Sep 12, 2019
Jaime Rivera | Sep 12, 2019

No. The due date is definite. If you fail to pay on the due date, your policy will cancel.

How do I remove one of the drivers on my policy via the internet

Teri Ohler | Sep 12, 2018
Raven Black | Sep 12, 2018

You don't

I want to make a payment by phone. !!

Jairo Pastor | Sep 12, 2018
Raven Black | Sep 12, 2018

Call and pay

I need my policy number on my 2000 Buick century limited.im filling a accident report out for my lawer.

Violette Silvester | Sep 12, 2018
Cirilo Bermudez | Sep 12, 2019

But to charge in advance they are good after 15 days they already charge you the month

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