Bank of America Financial Center

Kati Litten

I didn't even bother using the services at this bank. An elderly man wanted assistance with making a wire transfer, but was told he needed an appointment and to make the appointment he needed to do it on his computer at home. He looked so confused and wanted to have someone assist him or make the appointment for him. The bank employee was so unkind to him, and offered up nothing. It was sad to see such pathetic customer service. Then I saw the long line for the two tellers working. I was already fuming after I saw the way the man was treated. So I turned on my heal and left. Shame on you Bank of America.

Charina Lopez

Its ok to wait in line and it’s understandable that short staffing is visible but to be treated horribly is not acceptable and i will name HER. The tellers name is yolly, i went to her and unfortunately to tell her what my business is for that day is she didnt even bother to say “hi, how are you?,welcome to Bank of America! During my transaction i tried to be polite but whenever i try to talk she abruptly started to talk also, cutting me off which is rude, she did it repeatedly but i choose to stay calm by the end of my transaction my experience is just disappointing and i just want to leave.finishing my business, she didnt even bother saying thank you, so i left the heck also,bad experience.got home doubled check my money and next thing is i am short on the cash she handed me i called the bank and followed up after few hours and they found what i lost and thankful for that but your coming in this branch make sure your ready to be helped by a rude teller this is only half of what else happened to that day

Angel Ventura

Very good attention

Terry jones

I really don’t like being talk as if I am a child especially if you have no idea what you are talking about . Went in last week to open a trust account I didn’t appreciate the way was talk to as if I didn’t know what that account was. May close my account my money is not wanted here