Provident Care Home Care

Category: Home health care service

Address: 5179 Lone Tree Wy Ste.303, Antioch, CA 94531, USA

Phone: +19253954877

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

J Rivera

Mar 3, 2022

Second time using Provident. Was very happy with the last caregiver, and was sad to find out she was not available. However, the new caregiver, Neya, has a great personality, radiates positive energy and that’s a great fit for my mother. I also enjoy working with Jennifer. Makes things easy and that’s appreciated. It is a good thing to see my mom interacting with her and having more fun and companionship. Would definitely recommend Provident when you need help caring for your loved ones.

Cynthia Lindsley

Dec 5, 2019

Jennifer was wonderful. She kept me informed and always...always answered my questions immediately even on weekends, early mornings,etc. We lived a couple hours away from my mother in law and it was nice knowing she was in good hands. Thanks Jennifer!

s w

Nov 9, 2019

Loved working for the east bay office provident care... never had any issues everyone was so kind ♥️

Lucille Lawhun

Oct 14, 2013

Hi my name is Lucille Lawhun,I have 7 years experience as a In-Home care provider.I'm loving,caring,relieable and trustworthy. I monitor meds., oxygen, breathing treatments, give injections, therapy, prepare meals, showers, sponge baths, laundry, lite housecleaning, grocery shop and doctor visits. Thank you for your time Lucille

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Questions & Answers

Is there a contract?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

No. Provident Care and the client will enter into a service agreement. Client may cancel at any time with 24 hours notice. Contact Us Today! (925) 395-4877

How does the cargiver get paid?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

We simply invoice you for the services rendered and we take care of paying the caregivers, along with the legally required liability insurance, bonding, workers compensation, employer and employee taxes, benefits, and other administrative costs required for having a caregiver in your home-allowing you and your loved one to just relax and enjoy the professional caring services and companionship of our caregivers. All caregivers are employees of Provident Care. Contact Us Today! (925) 395-4877

How often do you send invoices?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Provident Care will send you an invoice every two weeks. Contact Us Today! (925) 395-4877

Does Medicare pay for services of Provident Care?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

No, Medicare does not pay for in home care. However, if the client has long term care insurance or was a veteran, there may be financial assistance to help pay for home care. The majority of our clients pay privately. Contact Us Today! (925) 395-4877

Can we change our schedule if we need to?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Yes! Provident Care offers our clients flexibility in scheduling as needed. Any changes must be given at least 24 hours notice. However, the more regular the schedule is, the better the chance of having familiar faces in the home. Contact Us Today! (925) 395-4877

What if we are unsure if home is the best place for our loved one?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Provident Care would be happy to help in the discussion of whether home care or assisted living placement would be the best life for your loved one. We can attend family meetings with both our Elder Care Specialist and Home Care Coordinator to thoroughly go over all of the options available. We are here to help, so call us at (800) 632-4663 to get clear answers to your questions. Contact Us Today! (925) 395-4877

What do you do when someone is resistant to having a caregiver?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

It is common for clients to be nervous about having a caregiver when they have always lived independently. Our home care coordinators will help ease their concerns during the care assessment. Often times, a family meeting with our home care coordinator is the perfect way to get all questions answered and put the client\'s mind at ease. Contact Us Today! (925) 395-4877

Can we change a caregiver for any reason?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

At Provident Care, customer satisfaction is our number one goal. If for any reason you are not satisfied with the personnel that is sent to your home, just call your care manager to discuss a change. Every effort will be made to accommodate your request! Contact Us Today! (925) 395-4877

Will it always be the same caregiver coming to the home?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Provident Care will always strive to give consistent and familiar faces to our clients. The more regular the schedule, the easier it will be to make this happen. In some cases, it becomes necessary to send more than one particular caregiver to the home. Whenever a new caregiver is introduced, they will always be accompanied by a care manager to ease the introduction. Contact Us Today! (925) 395-4877

What kind of training is provided to your caregivers?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Provident Care caregivers are given ongoing training throughout the year by our dedicated staff of Registered Nurses and Care Managers. We have caregivers that are companions, personal care attendants and certified nursing assistants. Every effort will be made to make sure the appropriate caregiver is assigned at the start of care. Contact Us Today! (925) 395-4877

Can I meet my caregiver in advance?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Yes. All arrangements can be made to suit your needs. We know that matching the skill level of the caregiver/client is just as important as making sure the personality matches as well. Contact Us Today! (925) 395-4877

Are Provident Care's caregivers insured and bonded?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Yes, all caregivers are employees of Provident Care. They are insured and bonded and undergo a comprehensive criminal background check and drug test before they are employed. They are covered with general liability and workers compensation insurance. Contact Us Today! (925) 395-4877

How soon can Provident Care begin services?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Provident Care can begin services in a matter of hours. To get started, just call (800) 632-4663 to speak with a home care coordinator. Contact Us Today! (925) 395-4877

Can Provident Care do in home safety assessments?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Yes. Provident Care can do a free in home safety assessment and give helpful tips to make sure home is a safe place to be for your loved one. Contact Us Today! (925) 395-4877

What areas does Provident Care service?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Provident Care gladly services Stanislaus, San Joaquin, Merced, Alameda and Contra Costa counties. We have offices in both Modesto and Walnut Creek, but our caregivers live in all areas that we serve. Contact Us Today! (925) 395-4877

What services does Provident Care provide?

Provident Care Home Care | Dec 15, 2021
Provident Care Home Care | Dec 15, 2021

Provident Care provides clients with assistance in their activities of daily living, which include companionship, personal care, transferring, bed care, housekeeping, meal preparation, medication management and senior transportation. Any request will be considered! Contact Us Today! (925) 395-4877

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