Washington State Department of Social and Health Services (DSHS)

Category: Government office in Vancouver, Washington

Address: 800 NE 136th Ave #110, Vancouver, WA 98684, USA

Phone: +13603970002

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Ana Munoz

Apr 8, 2022

Very very poor wait times no matter what time of day unlike what folks try and tell you. Very frustrating for families in need

summer netzel

Jan 31, 2022

Let me just say WOW… The lady I was on the phone with was rude! Her name is Vanessa. Just by her answering the phone she had an attitude from the start. I Woke up early to call at 8am then had to sit on hold for an 1 and 40 minutes… She asked me if I had a problem and I told her, she made a smart a** comment. Im very upset with how it went and wish that people who works there were more considering.

Elana Torres

Jan 3, 2022

My daughter has been on hold for three hours. She received a letter about her benefits being reviewed due to a temporary job as a trainee through her GED program. She has no money for food. Why does it take so long for someone to get to the calls? Why can't her EBT benefits last through her program? This is stressful for her.

Quayarra Brown

Nov 15, 2021

They put you on hold for 30 minutes to be transferred to a freaking operator and then after being transferred says greater than 120 minutes. Absolutely ridiculous just connect to an agent and get rid of the new operator it's such a long wait and you can't go in the facility. They need to fix this. They have enough employees to not have their clients on hold for 3 hours at a time!!!!!!!

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Questions & Answers

Why am I on eternal hold? Should I just let my brain implode while I listen to the soft R and B jazz sounds of break up songs?

Christina Wright | Dec 17, 2019
Linda Day | Dec 18, 2019

I actually like that music lol. Anyway you can also call the Kelso, wa. number it's all the same she it might be quicker. You can also go in if that's an option, you really don't have much of a wait. The Vancouver dshs is clean and the staff are very nice. I hope I was a help to your issue.

Is there a voucher you can get to help pay to renew your driver's license?

Linda Powers | Dec 17, 2019
Trevor Elliott | Dec 18, 2019

There is a financial assistance form for DMV. It's located at https://www.dol.wa.gov/forms or just google Washington DMV financial assistance and in the results is the pdf to download.

Why did I not get my food stamps and do I get medical coverage

chris booker | Dec 17, 2019
teri neeley | Dec 18, 2019

You can check your benefits online @ https://www.washingtonconnection.org/home/

Where do I pick up my EBT card if I have no address

Colette Davis | Dec 17, 2019
Anja Bell | Dec 18, 2019

must have mailing address for replacement, if it's first time issuance of a new card, you can pick it up at your local Community Services Office, call 1 800 501 2233 for all info/help.

What is the number to call to speak to someone about your benefits not being there on time..

King Bez Jackson | Dec 17, 2019
Trevor Elliott | Dec 18, 2019

The 800# on the an of your assistance card is the main number to call.

I’m on disability with zero income, can I qualify for Medicaid and section 8 housing?

Roses Are red | Dec 17, 2019
Todd Neeley | Dec 18, 2019

Roses how can you be on disability and have zero income. Do you receive ssi or ssdi?

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My wife lost her Health Insurance do to my Stupidity. She has ESRD I am trying to find a Health insurance for her. I understand that she must have some kind of medicaid coverage before any company will cover her. Is it possible to get some coverage.

Richard Gimmey | Dec 17, 2019
Kimberly Union | Dec 18, 2019

Yes

How does a person of limited income get on some sort of health insurance.?

Jo A. Brand | Dec 17, 2018
Trevor Elliott | Dec 18, 2018

You can come into the DSHS office and on the first floor from around 10a-4p there is a table for helping low income get healthcare during the weekday. You can also go online to Apple health and sign up too.

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Can I get paid to care for an aging parent.

Josie Williams | Dec 17, 2018
Wazzu DEM | Dec 18, 2018

You'll need to come in and speak with that agency.

How much does a change of address cost?

Patrick Mulcahy | Dec 17, 2019
BestBet Live Music Entertainment | Dec 18, 2019

A change ofof address form is free

can i sign up for u employment here since i recently got laid off?

artur sukhanov | Dec 17, 2019
BestBet Live Music Entertainment | Dec 18, 2019

No, you need to contact the unemployment office

Why are my food stamps not on my card

Jon Clemans | Dec 17, 2018
Chris McCarty | Dec 18, 2018

Its probably been 6 months and you're due for a review. Your EBT will not load again until you review.

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Voucher for ID how do I get one

Carolyn Bailey | Apr 24, 2021
Emmanuel Scott | Apr 25, 2021

I didn't have to have an ID to get a voucher, I just had to cancel my SNAP benefits for Oregon and apply for Washington State. Also, you need a letter from Oregon proving that you canceled your SNAP benefits and that you no longer with be receiving benefits from Oregon.

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