Auburn Racquet & Fitness Club

Fic ticous

These guys can’t even call a new potential customer back. Front desk is given limited information about the club and really can’t do much for besides answer the phone after 2-3 phone calls back to back. Otherwise you get put on terminal hold. Covid has affected a lot of businesses and they’re all running short on employees and especially those with any know how and that really give a care about their jobs or the customers they’re supposed be taking care of. Will be going another club.

Miriam Feese

Great gym with so many different services available. I especially enjoy the multiple pools for lap swimming. Staff here are always friendly. Locker rooms are very clean and have everything you need. Very easy to find an available locker. Lots of exercise machines in their various rooms

Lisa Freitas-Ravalli

I think they need at add chlorine to the pools. Everytime my daughter comes home, she smells like mold. :/

Kristi Kronser

We wanted to get a membership for the pool to train for upcoming events. The front desk said we could sign a waiver to use the pool & meet with membership after since they weren’t available. Two women (who call themselves managers) came out to the pool deck and aggressively (with facial expressions that looked like they were ready to brawl- extremely rude/aggressive management) told us we needed to get out of the pool mid workout & sign up for a membership. I asked if we could finish our workout & was told no, that it’s a liability issue. When I pointed out we signed a waiver I was told that’s to walk around the club, but it’s the same waiver I would have signed if I came as a guest with a member. I’ve signed your waiver. I’m mid swim workout & now I need to get out of the pool & sign up for a membership. I’m going to sit freezing & wet signing docs to get back into the pool? The whole encounter was mind blowing. I have multiple gym memberships & am always treated with incredible kindness at them. Unfortunately, they don’t have a pool. I prefer to give my business & money where people are treated with kindness. If you are the same I would recommend going down the hill as many reviews have already stated.