Address: 144 Ferguson Rd, Auburn, CA 95603, USA
Phone: +15308234850
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Steven Perry
The first local utility company that didn't point their finger and tell me to contact someone else. I spoke to someone about an issue with the place I'm renting and less than 2 hrs later an employee was on-site with test equipment and capable of answering every question I had. Thanks Collin you were way cool about my random questions (I'm a chemical engineering major) and I really appreciate it.
Roman Korchevoy
Great Customer Service Nicole was very helpful. They have been to to me.
belal abdulhadi
There mulch madness event is strictly for truck drivers. They site to logistical safety being a concern. However We raised the concern that we want to be able to hand fill few months ago but no action taken. They could have found a solution as many people requested for this option but they just did not care enough.
Me
NIGHTMARE of a company! From their operations to their personnel - NEVER as a business professional in my 40 years have I dealt with a more unorganized, unprofessional company!!! Received 4 calls from them in 24 hours AND the messages contain inaccurate information about me, their customer, along with ultimatum’s re: my bill, inadequate company accounting and mistakes made to all customers in Nov/Dec 2021 billings followed by quarterly to monthly billing cycle in Feb 2022. Filing a formal complaint with the County.
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Hi Benny, welcome to Auburn! Please call our Customer Services at (530) 823-4850 and we'd be happy to help you with this. We are available Monday through Friday, 8:00 a.m.-5:00 p.m.
Hi Paul! Please visit the Rebate Programs page on our website here: https://www.pcwa.net/smart-water-use/rebate-programs You'll want to check the list of sprinkler timers to make sure the one you want qualifies for the rebate. Good luck on your irrigation project!
Kim, it appears the phone system was down momentarily. Please try calling again. We just tested from an outside line and got through right away. Thank you!
Please contact Customer Services at (530) 823-4850 to discuss options including a payment arrangement. Have a great day!
Please contact our Customer Services Department at (530) 823-4850 to inquire about water connections. They will be happy to assist you.
Please contact our Customer Services Department at (530) 823-4850 to report water delivery issues and for the most current status of operations.
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