Smith's Rent-A-Car

Category: Car rental agency in Santa Rosa, California

Address: 3150 Santa Rosa Ave, Santa Rosa, CA 95407, USA

Phone: +17075847900

Opening hours

Sunday: 10AM–2PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 9AM–3PM

Reviews

Terry Ortiz

Aug 29, 2022

Nothing pleasent to say about this place. From the moment I went on the website to view all these beautiful looking cars design desirable cars to want to rent on me to find out that they have none nothing at the store of course they're filthy they stink they're dirty they're they have money issues so they conduct their business in the desperate fashion to false advertise to charging and blame you for damages on cars that were there when you rented the carput together with different car parts like you see in a junkyard customer service skills are not even applicable at all they're rude have no idea what's going on conduct yourself like hoodlums and crooks and can't even speak the language of the country that they're living in and terrific I don't recommend it for anybody I guarantee you will not be satisfied

Mike Holbrook

Aug 22, 2022

Renting from them has been the absolute worst experience possible. They send you out in faulty equipment with stuff not working or broken on it then when you say something all they do is pass the buck and blame everyone else even though it was their mechanic sending out the bare treadless spare tire and non working gauges on the vehicle. Then after getting the run around for an hour some lady comes out and says to leave or they will call the cops and some feeble old man comes out trying to threaten and fight you. This place is a joke stay away.

Amanda Barlow

Aug 22, 2022

We rented an RV from this place and it was the WORST experience ever. The front tire on it blew out, none of the gages worked so we never know how much water or propane we had and the owners refused to acknowledge that it was their responsibility even though they admitted that it was their mechanics who work on it. When the tow truck driver came to repair the issue he couldn't put the spare on because it was bald! The lady's who work there are very rude and I will never go back. They ruined my vacation!

Quiet Man

Jul 24, 2022

Smiths car rental also rents uhaul. I have never rented from them, however, they fraudulently used my uhaul account to rent to an unknown customer. The customer paid with their own cc so no charges to me though if the rental unit were damaged or stolen I would have to manage the the issue. They did not verify the user thru ID check or they just didn't care. Be careful!! Be aware!!

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Questions & Answers

What information do I need to have with me to pic up my rental?

Smith's Rent-A-Car | Sep 11, 2021
Smith's Rent-A-Car | Sep 11, 2021

When you arrive you will need to show a valid driver’s license. You also must present proof of liability insurance or purchase our liability insurance.

When do I pay for my rental?

Smith's Rent-A-Car | Sep 11, 2021
Smith's Rent-A-Car | Sep 11, 2021

You pay for your car rental when you pick it up. Please refer to our policies for more detailed information regarding payment options.

How old do I have to be to rent a vehicle?

Smith's Rent-A-Car | Sep 11, 2021
Smith's Rent-A-Car | Sep 11, 2021

We rent to people 21 years and older. An additional daily charge of $10 will be incurred for renters between the ages of 21 and 24.

Do you rent Cruise America RVs?

Smith's Rent-A-Car | Sep 11, 2021
Smith's Rent-A-Car | Sep 11, 2021

Yes! We have a Cruise America RV rental fleet.

Do you have Tow Dollys for rent?

Smith's Rent-A-Car | Sep 11, 2021
Smith's Rent-A-Car | Sep 11, 2021

Yes, we do!

Do you have boat storage facilties?

Smith's Rent-A-Car | Sep 11, 2020
Smith's Rent-A-Car | Sep 11, 2020

Yes, we do!

Can I reserve a specific make, model, or color of vehicle?

Smith's Rent-A-Car | Sep 11, 2020
Smith's Rent-A-Car | Sep 11, 2020

No. We are unable to guarantee a specific make, model, or color when you make your reservation. However, we do guarantee that the class (size) of your car rental, van rental, SUV rental, truck rental, or other vehicle will be available.

Do you rent U-Hauls?

Smith's Rent-A-Car | Sep 11, 2020
bodi lives | Sep 11, 2020

They dont follow through with communication

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How do I add an additional driver to my reservation?

Smith's Rent-A-Car | Sep 11, 2020
Smith's Rent-A-Car | Sep 11, 2020

An additional authorized driver must be at least 21 years of age, have a valid driver’s license, and meet all other renter requirements. For more detailed information, contact our reservations desk.

Do you sell any of your fleet?

Smith's Rent-A-Car | Sep 11, 2020
Smith's Rent-A-Car | Sep 11, 2020

Yes, we do sell used cars and other vehicles from our fleet. Contact us and we can let you know what makes, models, and brands we have available.

Do you offer U-Haul rentals?

Smith's Rent-A-Car | Sep 11, 2020
Smith's Rent-A-Car | Sep 11, 2020

Yes! We offer a wide range of U-Haul sizes and Cargo Trailers! Here's the link to our website for more information about sizes and rates! https://www.smithsrentacar.com/uhaul-rentals/

Do you offer a storage option?

Smith's Rent-A-Car | Sep 11, 2020
Smith's Rent-A-Car | Sep 11, 2020

Yes! We offer RV, Boat, Truck, and other vehicle storage spaces at various rates! https://www.smithsrentacar.com/rv-storage/

How do I contact customer service?

Smith's Rent-A-Car | Sep 12, 2019
Smith's Rent-A-Car | Sep 12, 2019

There are two ways to contact Smith’s Rent-A-Car customer service department: through our contact form or by phone at 888-778-0656 (toll free) or at 707-584-7900 (locally).

How does a long term car rental work?

Smith's Rent-A-Car | Sep 12, 2019
Smith's Rent-A-Car | Sep 12, 2019

Our long-term plan requires a minimum rental commitment of three months to qualify for the low rate. The low rate does include collision damage insurance with a $1,000 deductible. However, the renter must have a personal liability policy in place during the rental period. Each month is based on a 28-day rental period. Payment of one month’s rent must be made in full at the time of pickup. A deposit amount equal to one month’s rent will also be collected at this time. This deposit amount shall be applied as a credit to your third month. Premature termination of this agreement will result in a substantial rate increase. Other restrictions may apply.

What do I need to bring if I’m going to pay with cash?

Smith's Rent-A-Car | Sep 12, 2019
Smith's Rent-A-Car | Sep 12, 2019

We’re one of the few agencies that allow you to rent a car with cash. We require proof of local (Sonoma County, California) residence in the form of a utility bill (PG&E or phone bill). These documents must be presented at the counter when you’re renting. The name and address must exactly match those on your driver’s license. A deposit amount of $200 is required if you’re paying with cash or with a debit card and is refundable once you return the vehicle. We also run a check on your driver’s license; you will need to pay six dollars to cover that cost.

Can i rent a car for cash i have no credit card.

Arthur Cooper | Sep 12, 2018
Gary Galbraith | Sep 12, 2018

Yes

If I don't have a credit card, just a debit card, can I reserve a car?

Cindy Schissler | Sep 12, 2019
Omar Gutierrez | Sep 11, 2020

YES, You can also use cash to rent the a car.

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What is the lowest cost for renting a car for 1 week with an AARP discount?

Abraham Petrow | Sep 12, 2019
Omar Gutierrez | Sep 12, 2019

Economy Class goes for $209.99+tax.

Can we leave our car parked at or near your place while we are renting the van?

Cathy Ries | Sep 12, 2019
Handyman Ben Ben Turnbow | Sep 12, 2019

It would be best to call them and ask this question.

Can I return a car after business hours?

Ryan Hebert | Sep 12, 2018
Gary Galbraith | Sep 12, 2018

Yesterday's

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I am looking for 6 passenger SUV for two days on 28 September returning sept 30 2017.if it is available how old is the suv?

Maniraj Limbu | Sep 12, 2018
Smith's Rent-A-Car | Sep 11, 2021

Hello, thank you for reaching out. For any quote inquiries, please visit our website or contact us at (707) 584-7900.

Do you still have the White 2013 Dodge Avenger for sale? You had 2. I'm look in for the nicer one. I'd like to buy that car.

Tonja Fortado | Sep 12, 2017
Smith's Rent-A-Car | Sep 12, 2019

For sales inquiries please visit https://www.smithsrentacar.com/used-cars/

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