Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts

Category: Auto parts store in Santa Rosa, California

Address: 3403 Santa Rosa Ave, Santa Rosa, CA 95407, USA

Phone: +17072069238

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–3PM

Reviews

Alice Smyth

Sep 8, 2022

Called this afternoon about getting a new tire. Lee was so awesome and called me back saying they had an appointment available today. They were very quick and got me back on the road. I appreciate that they had the time to get me in and out while other tire companies did not. I will definitely be coming back here. By the way their prices were less than competitors.

Michael Sessi

Sep 7, 2022

They had the information I needed

Kurt Hoffmann

Aug 23, 2022

I really want to give you guys a 5-star review, but I'm getting really frustrating. I've had great experiences in the past: staff is friendly and helpful, parts are great. But I think this store must be terribly understaffed. I've been trying to get a part re-ordered since April 2022 (now August). I understand there have been issues with the supplier but I'm getting almost no follow to my inquiries. Every time I call I get put on hold and then finally hang up after 20-30 minutes. It seems there should be a dedicated person for fielding calls instead of the guys handling customers at the front having to do that. I hope this customer service issue gets fixed and I just want to reinforce I don't think it's the quality of the staff but the number of people and how its set up. --- Update on August 23, 2022: Shortly after I posted this 4WP contacted me that my part was finally in and all is set to get this resolved. So I'm updating this from a 3 to 4 stars, but I still recommend they fix the staffing issues to have better phone service and improve follow up.

Scott Tamblyn

Aug 3, 2022

Testing out the new QR code now printed on the Invoice to receive feedback from our Santa Rosa location.

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Questions & Answers

Does this location offer financing?

Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021
Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021

Yes, we offer Synchrony Financing with promotional financing available. (USA only). Please go to our website at 4wp.com and look for "Promotional Financing Available" at the bottom part of the page or you can also search for "Synchrony Car Care".

Is this location hiring?

Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021
Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021

Yes, visit our website at 4wp.com and search for "careers" to see all available open positions and benefits. You can also contact your local 4WP store for open retail positions.

Does this location offer installation services?

Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021
Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021

Yes, Count on ASE-certified experts at all of our locations to install your parts and accessories.

How can I check if a product is in stock?

Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021
Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021

To check product availability call your 4WP retail location, or check out the "See what's in Store" section on this Google my Business listing, or visit 4wp.com and search for the product in the search bar.

Does this location offer price matching?

Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021
Loc#221 of 4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts | Sep 11, 2021

Yes, we are committed to providing you the best experience possible every time you do business with 4 Wheel Parts. In the event you find a lower price at an approved competitor, we'll gladly match that price.

What tires and wheels are best performance for my 2000 Ford f250 diesel truck?

randy compton | Sep 12, 2019
randy compton | Sep 12, 2019

Thx. Will considerate that

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I have some after market parts (running boards and grille guard) for my SUV, do you do installations?

Dorcas Wheeler | Sep 12, 2018
Donald E. Lawson | Sep 12, 2018

You would need to contact the store some aftermarket applications they may not be able to install for liability protection.

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