Residence Inn by Marriott Boston Needham

Samra Shah

The staff made the whole experience just beautiful. We arrived super late and were exhausted due to delayed flights and Mr Arthur B helped us with literally everything to make sure we felt right at home. Ms Sara A also helped us in our entire stay to make sure we were comfortable and taken care of properly as i was not feeling too well. With their hospitality and going out of way, both of them deserve promotion. Highly recommended hotel!

Timothy Heinle

The people who work here are all great (pay them more!) but especially Michael at the front desk. He was extremely friendly and helpful with a problem that was not even the hotel’s fault. Clean rooms and excellent shower pressure too. Will stay again.

Patrick Dugan

This hotel was a lock for a 4-star review (I mean, 5 stars should be reserved for top-tier luxury hotels, right?), until my wife and I went to take showers in the morning and were met with barely warm, then ice-cold water. Which is no way to start the day. So a full star deducted for that unpleasantlessness. Other than that, this is a nice place. Feels very new, the room was very spacious, staff was nice, etc. The only other thing worth mentioning is that it kind of feels like it's in the middle of nowhere, in some sort of business/industrial area that was deserted on the weekend.

Derek777

Stayed here very, very recently. Artem the front desk manager was extremely polite, professional, courteous, friendly, accommodating and totally committed to providing me with the highest level of customer assistance possible. This hotel is very new as it was only completed a couple of years ago. It is an attractive looking hotel in keeping in line with the high level of craftsmanship I have come to expect from J.W Marriott. The room was a studio king. The Room was positively immaculate and spotless. The Kitchen was exceptionally clean and well equipped with every possible kitchen utensil you could want. lots of cabinet space for food. The Fridge was very modern and very large. The freezer was larger than I expected and was pleasantly surprised by that. The bathroom was very nice with plenty of towels. The huge walk-in shower was nice, too. The Room has a nice big screen TV with a remote control. There is a nice big couch and a small work station area in the living room, too. Plenty of lighting all the way around and the room had an overall high level of comfort. The Huge king size bed was well equipped with plenty of large comfy pillows. The bed sheets were clean and comfortable, too. Only downside to this place was the lack of room service. Also, there is plenty of close parking near the hotel entrance. Continental Breakfast specials are available in the morning as well. I do highly recommend the Residence Inn by Marriott Boston Needham.