Xfinity Store by Comcast

Just go to any store you want and turn it in and get a receipt so they can't come back later saying you owe them anything

Yes

4104 Grafton st. Dublin Ca. 94568

There is no direct number to the comcast stores. It is just the 1800 number

Not sure, maybe

Through the front door there is a drop off spot to the right where they will check in your gear and you can close the account.

You have to call the customer service

unknown

If it is a rental, yes. The rental fee you paid includes firmware update, security protection, and entitled to the latest hardware.

Another customer here: Yes you "can", the catch is the new modem will be for whatever tier package you are using. E.g., I'm on a 200mb connection and my modem died, went in to exchange it and got an xmb3 iirc (old one was one model behind or the same). If I had upgraded to the 600mb connection they would have given an even newer model of modem.

So is mine lately. Hmmm

Not really, you can just go in there, they can look up your account using your phone number and address your issue.

Call them and ask.

I don't see why not. You

Yes, they do.

I would call them first before you have a technician come out.

Could be either. The first thing to do is reset your modem by turning it off for 30 seconds and then turning it back on. This often solves the issue. The heavy rain could be the culprit as well

Try to give them a call and see if they have any in stock. There is a direct number & they do answer the phone when it rings.

I believe its 65+.

You cannot. It is provided by comcast. As long as u have an Comcast account, u will also have email account

If you purchased through them, they will gladly exchange it. You might luck out by getting a better faster model. Try to negotiate with them. Good luck

Usually pretty quiet in there, but you can set an appt. online pretty easily

I always walk in and if there is a long line, go shopping in the Lowes store near by and wait for a page.

Most of the time you can do it yourself.

This is a pathetic store through and through

Yeah. You can return it in any Comcast store.

We just did the same, handover your old box and get a new one that gets better coverage.

It should be okay to just return without cables. Happened to me once before.

No

Sorry to say this but there is no low income internet plan. The internet from Comcast usually costs from around $50 to $100. I don't know if thats low income for you but that's usually how cheap it gets.

You nerd to call customer service and schedule your installation.