Gilroy Chrysler Dodge Jeep Ram

Category: Car dealer

Address: 455 Automall Dr, Gilroy, CA 95020, USA

Phone: +14087676845

Opening hours

Sunday: 10AM–7PM

Monday: 7:30AM–8PM

Tuesday: 7:30AM–8PM

Wednesday: 7:30AM–8PM

Thursday: 7:30AM–8PM

Friday: 7:30AM–8PM

Saturday: 8AM–8PM

Reviews

Jose Oros

Aug 31, 2022

Wonderful customer service from Brandon Hernandez Diaz, he’s talkative, humble just a great person to work with.

Miata Brooks

Aug 30, 2022

I don't usually write reviews but I just had to let my fellow Jeep community know to never go to this dealership. On Thursday, August 25th in the beginning of my 8 hour road trip in my new Jeep under warranty that broke down from overheating, I went to the closest dealership which was the Gilroy dealership. They were all really nice, but they said they couldn't help me because appointments were 3 weeks out. I understand other people are ahead of me, but these customers were safe at home and this was an emergency that should have took precedence. I was stranded and felt unsafe, but no one seemed to care. This dealership told me to call the dealership I bought it from which was Newark. Come to find out, any dealership should help me since I'm under warranty. They could have done a better job by simply helping a woman in need that was stranded with her dog with a new Jeep under warranty. Don't go to this dealership if you want decent customer service.

Natalie

Aug 26, 2022

The staff here are excellent, great attitudes and are eager to help. The shuttle service is a HUGE plus.

Birdi Ramirez

Aug 26, 2022

Thank You for your care and fast service of my jeep.I highly recommend 🤗

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Questions & Answers

Where is the service dept licated?

Sherry Parrish | Sep 11, 2018
Mary Bueno | Sep 11, 2018

As soon as you enter the parking lot, drive straight and you'll see the building. The service department is right behind it.

How much is 2018 Ram 1500 remote key

gurjinder bhandal | Sep 10, 2021
Quin Boulger | Sep 10, 2021

Don't know. Just drove by the dealership

Are they closed

Shaneka Sutherland | Sep 10, 2020
Elizabeth Chambers | Sep 10, 2020

Yes I was told by the bank personal

Are they currently still opened ? Have to do a service but they don’t answer ?

oscar maldonado | Sep 10, 2020
Jose Mendoza | Sep 10, 2021

Yes

I need a recall service. What can be done?

Bill P | Sep 10, 2020
Riki Tanaka | Sep 10, 2020

You have to make an appointment with either My Chrysler in Salinas or at Normandin Chrysler in San Jose which has no phone number in service. My suggestion is to call up My Chrysler. Appointments are about a week or two out but they are fast and helpful.

why don't you answer your phone?

john thompson | Sep 10, 2020
Tom Farmer | Sep 10, 2020

Actually, this dealership moved across the street from its former location and just hasn't reopened yet. Not sure if they changed ownership though. There were some people inside the office on Sunday, but it hasn't been furnished yet.

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How can I contact the finance department? South county CDJR owes me money. I tried calling so many times, no response. Neither is there a website. Who do I contact to get my money back.

Joyston Rodrigues | Sep 10, 2020
Lisa Roldan | Sep 10, 2020

I ran into the same situation with Hyundai of Monterey. It was closed down for a while, new owner was coming in. I went to the new owner and they gave me the fowarding info and I was able to get my money back from the previous owner. Best of luck.

Is the service department closed?

La Princesa Salvadorena | Sep 10, 2020
Lisa Roldan | Sep 10, 2020

Dodge/Chrysler/Jeep in Gilroy is Permanently closed. All merchandise has been distributed to other vendors.

Is the service department o pen?

Ricardo Padilla | Sep 10, 2020
Bobby Robinson | Sep 10, 2020

No dealership out of business

What is their service department phone number?

Ana Robles | Sep 10, 2020
Bobby Robinson | Sep 10, 2020

The dealership is closed down

Want to get my dodge for 10k service. I've been trying to call but can't get thru. What's the right phone number to contact you'll. Also have a concern about my Gap insurance

Joyston Rodrigues | Sep 10, 2020
Shawn Southorn | Sep 10, 2020

Most dealerships are closed due to the virus. I live in Salinas and took my moms car to the dodge dealership here. The dealership and service department is open. We also called Gilroy and no one answered. Not sure about Capital Dodge in San Jose.

What options for additional Factory back coverage

pete nunez | Sep 10, 2020
denise kramer | Sep 10, 2020

Contact the dealer

is there a person name david dietz there

hy2912 | Sep 11, 2019
John Naumann | Sep 11, 2019

I believe he retired or moved on for some reason.

I have new running boards that need to be installed on my Dodge Ram Truck. Can you do this?

Audrey La Penna | Sep 11, 2019
Gilroy Chrysler Dodge Jeep Ram | Sep 11, 2019

Hi Audrey, Yes! Our service department can install the running boards you have. You would just have to pay for labor cost to install. You will need to call our service department to schedule with them directly.

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What are the holiday hours on December 31st and January 1st for this dealership?

zhanna yushkova | Sep 11, 2019
scott heikens | Sep 11, 2019

Not sure but if you're buying a car I think your ok for today for service I haven't a clue

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What are the service department hours?

Joanna Magdaleno | Sep 11, 2018
Gilroy Chrysler Dodge Jeep Ram | Sep 11, 2018

Monday: 7:30am-6:00pm, Tuesday: 7:30am-6:00pm, Wednesday: 7:30am-6:00pm, Thursday: 7:30am-6:00pm, Friday: 7:30am-6:00pm, Saturday: 8:00am-4:00pm, Sunday: Closed

I NEED AN OIL CHANGE . HOW CAN I MAKE AN APPOINTMENT

Shipping Dept | Sep 11, 2018
Tony M | Sep 11, 2018

Call the service department.

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Challenger srt 8 how much?

Syrus Osborn | Sep 11, 2017
Lawrence Williams | Sep 11, 2017

Hello I'm not a dealer I purchased mine from this place Talk with Todd Foster great deals

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