Address: 1705 Soquel Ave, Santa Cruz, CA 95062, USA
Phone: +18314252400
Sunday: 9AM–5PM
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8AM–6PM
Cody Brown
Predatory to fleet customers. Performed un authorized repairs on my van before even speaking to me. I just wanted an oil change. Unacceptable. Upon departure, I reviewed my invoice. Seen they billed my fleet card windshield wipers with out asking or actually replacing the wipers. Went back in, asked for wipers they sold me. They then installed the incorrect wipers. This is the final straw for jiffy lube for me. Jiffy lube can not afford good mechanics. There’s no real, good, trustworthy mechanic out there that would work for jiffy lube. I understand everyone starts somewhere but for some reason Everytime I go to jiffy lube, I’m inconvenienced by incompetence or poor ethics. Never. Again.
Seth
A PSA TO NOT BRING YOUR VEHICLE HERE, EVER! A friend of mine brought her vehicle into this location for some work and during the process they ripped out her ignition switch. They tried to pretend they didn’t do this and out the blame on her. They said it was her fault, that she brought the vehicle in that way. She didn’t. They damaged her vehicle and instead of taking responsibility, they pushed her out of the store and threatened to call the cops on her. If you have any dignity, you’ll go to a different location or different business all together. I SEE YOU JIFFY LUBE. Corporate will be hearing about this.
Pickeled_Plum 32
They lube them cars up real good
Thomas Fahey
Professional, courteous and prompt.
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