Alan Byer Auto Sales, Inc.

Category: Volvo dealer

Address: 1230 Genesee St, Syracuse, NY 13204, USA

Phone: +13154716107

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9:30AM–4PM

Reviews

Judy Beausoleil

Sep 7, 2022

I highly recommend Amelia, she answered all my questions and spent the time to go over all the features without rushing through them. She is very well versed in the different models and features available and made the car buying experience a pleasant one. Everyone I encountered at Alan Byer were professional and kind. Don't hesitate to ask for Amelia when searching for that perfect vehicle. You won't be disappointed!

Caroline Gosson

Sep 2, 2022

Was trying to do a KBB instant cash offer with this location, and was harassed to come in for an appointment, then when I did come in, got very poor service. Their communication was terrible, and the person I dealt with was extremely unprofessional. I went in for my appraisal, the kid that was doing it looked over my car, and took pictures of it, then told me that “the system was down” but that he would text me an offer that night or first thing this morning. I told him the minimum I could accept.I texted him at 9:30 since I hadn’t heard from him yet with no response. Then emailed him at 11:00 after no text. At 11:30 I emailed the woman who set up the appointment telling her that I assumed they were no longer interested in offering anything on my vehicle, so I would be going to another dealer. Within minutes, I then got this text from the guy: Morning, if you decided we would do XXk 👍 An offer less than the KBB offer, and less than I owe on it. To which I responded that I couldn’t accept it. He said he would ask his manager if he could match what I wanted, came back and said no. There was no explanation for the lower offer, or the lack of communication. And the responses were completely unprofessional. I will NEVER do business with this or any other Alan Byer location again.

Coleen Moore

Aug 31, 2022

Ameila Trenga was outstanding. I was undecided and she helped walked me through and find the best VOLVO for me. She was very attentive, positive, professional and helpful. Alan Byer is lucky to have her!

Todd Dupell

Aug 31, 2022

Brenin was terrific, with immediate follow up to any questions we had. He was very professional and easy to work with. We will go back to Brenin and Alan Byer, for our next car purchase.

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Questions & Answers

A notice flashed on my dash telling me all 4 tires have low pressure....and I should check, fill, and calibrate. What should I do?

Nancy Del Borgo | Sep 10, 2021
Richard Whitney | Sep 10, 2021

Check and fill. With the cold its not out of the ordinary to lose air in your tires

Alan Byer; Do you lease Coopers? We’ve been Leasing Chevy Autos for 9 years, but we’ve always wanted a Cooper. Is that an option? Thank you, Anne

A Google User | Sep 11, 2019
Michael T. Johnson | Sep 11, 2019

Alan Byer is a new Volvo and pre-owned vehicle dealership. They do not lease any other vehicle but Volvo as far as new cars.

Do you have a drop box for keys so we can drop off our vehicle on the weekend?

Paul Wood | Sep 11, 2018
Devon Canery | Sep 11, 2018

Yes

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