New Balance

Category: Running store

Address: 11341 W Broad St #171, Glen Allen, VA 23060, USA

Phone: +18045336546

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Bill Warhop

May 13, 2022

An excellent experience getting new shoes for my terrible feet. They have a 3D scan that shows your arches and a detection system that tells whether you pronate or supinate. (I have high arches and supinate, thus...bad feet.) The employee that helped me knew his shoe models, showed me the one I came in for as well as an alternative, and the shoes actually rang up five bucks cheaper than marked (and than they were online). I'm a longtime New Balance fan and we're lucky to have this dedicated store in RVA.

Hqkeys Vlogs

Aug 12, 2021

The store associates are very attentive and friendly. As I walked through the door I was greeted and assisted. While the shoe selection is not very wide, was still able to find the style I was looking for. Will definitely be shopping again!!

Sarah Wenger

Apr 14, 2021

Jason was super helpful with finding a shoe that fits my feet and gait! They have a scanner to pinpoint your pressure points and a variety of shoes for each kind of foot. Awesome service!

Jeff C

Feb 13, 2021

There is a tale of two stories here: first- I love New Balance shoes and have been wearing them for the past 10+ years. The location I used to shop at (back in Michigan) was great with a wide selection with various price points depending …Thanks for stopping in Jeff! We currently have over 75 different models of men's shoes available for purchase in store, of which only 8 are over $150. This whole worldwide pandemic has caused our supply chains to be thrown off a bit but we still have a robust selection. Happy Thursday!

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Questions & Answers

Looking for a waterproof shoe to work in.Is New Balance a shoe for such??

Willie Stevens | Dec 9, 2020
Joe Adt | Dec 10, 2020

I wouldn't think they would make a waterproof shoe possibly water resistant

What are the Covid safety practices like here?

People are asking | Apr 13, 2021
New Balance (Owner) | Apr 14, 2021

We follow all CDC and Virginia state guidelines for covid retail protocols. These include masks for all customers and employees, 6ft distancing, regular sanitizing of high touch areas, plexiglass around the sales counter and even shoe “quarantine” after try ons based on covid surface survival research studies.

Does your store carry extra wide sneakers for women -size 10

Diana Bennett | Mar 14, 2021
New Balance (Owner) | Mar 15, 2021

We sure do! Currently a handful in 10 2E (extra wide) and many many more in 10 D (wide).

I purchased a pair of NB from the Outlet in Williamsburg this past Sat. Would I be able to exchange here for a size that fits better?

Lorelei Henderson | Dec 9, 2020
bgh bgh | Dec 10, 2020

You may be able to exchange for a better fit. Really nice staff at Short Pump store.

Do you sell steel or composite toe shoes

Kelly Ballas | Dec 10, 2019
Tom Aub | Dec 11, 2019

I have metatarsalgia and hammer toes. I need shoes to help me. I am 6'8" tall an weigh 248lbs . I have very small feet. Can you hep me.

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