United States Postal Service

Trevor Powell

USPS Denver regularly delivers my packages to the wrong address. I repeatedly have to file a claim and request the shipper to do the same so this USPS location will make any effort to track down my (usually now damaged) package and deliver it to the correct address.

Susan S

Put a prepaid package in the outdoor box of this Montclair post office on MLK day (a holiday). It has never been delivered (that was TWO MONTHS ago!). The tracking shows it never left the Montclair facility. When I opened a case for it the "investigator" told me he found out this post office had recently got new outdoor boxes so the one I'd placed my package in had not been emptied at all. But it has been TWO MONTHS now and still no delivery or updates. The "investigator" tells me I should work with the Montclair post office now but they don't even answer the phones. And when I visit them in person they say they are working on it. And if I want my package returned to me there is a $15 fee. The package is worth $40 so that isn't acceptable when all I really want is to have the package delivered. Incompetence at it's worst!

JoAnn Cooper

I had to put a star in order to post this review. Today's experience At the Montclair location on 11th Ave. Denver, CO. Doesn't deserve a star. I will no longer be going into this location unless a certain 3 people are working. As the only customer in line. This is what I observed for about 3 minutes. The two ladies working the front seemed to not want to help me. I was only there to pick up packages I have being held at the post office due to not having a regular mail delivery person. The tall one treats the work place as a dating scene. She has even hit on my husband. The short one acts as if getting packages or giving any kind of assistance is just to much for her. On a different day she almost wasn't going to get my packages because I didn't have tracking numbers even though She knew my packages were being held at the office. The mail delivery person the post office has given our route to complains about the fact that she has to sort out our mail and leave it for me to pick up. The impression left on a loyal customer is not a good one! I have been going to this location for a year and a half with thimes of being in there daily or multiple times a day. I have never had this bad of an experience. Today was the worst experience ever. Please do not remove my review and fix the problems.

Daisy Waldicott

Our postal folk are consistent and kind and work like Trojans. We're glad to have them. Many thanks.