Hope Family Care Center

Emily Wills

Do NOT go here. This place is not run right. They claim to be helping people that are uninsured or low-income and instead stick people with bills that they can’t even afford. Try to ask in advance, and you’ll get the run-around. No one knows what anyone else is doing, and I’m just not that stupid to get stuck in the end. They claim that they go over financial help in advance and don’t. Instead, they want you to show up, fill the paperwork out, see a doc, and then be told you will pay the full fee of $150-200. They get you there based on lies and hope you won’t leave. Why not be transparent to ensure you get paid promptly, for starters? They decide the fees when they feel like it. What a nightmare for anyone needing healthcare and in a bad position to begin with. An excellent way to screw people’s credit up and leave them even worse. Then you owe that, and what can’t go back or owe thousands if you do? Unprofessional and against everything that we are taught in public healthcare. Be thorough and correct, or it’s indeed NOT helpful. Scammy, to say the very least. Call around if you are uninsured, and you’ll find much better prices than their full price and a much better atmosphere. Don’t be fooled.

Cindy Alvarado Santos

I called to make an appointment a lady name Deborah answered me . The way she answering off top laughing with co workers about whatever they where talking about was so unprofessional , she continue to keeping giggling thought out the process of her taking my information . Once we got off the phone I checked the reviews and 95 % of the reviews are SO bad . I should have checked before calling that's my fault . So why bother going to see MAYBE you'll get a different experience. I read a review of a pt. being charged over 200$ when advising 35 $ per visit . yeahhh I wouldn't want any surprises. A NOTE FOR PEOPLE WHO COME ACROSS THE REVIEWS , PLEASE GO BY REVIEWS . REVIEWS ARE SO IMPOTANT . IF WE TAKE TIME OUT OUR DAY TO TELL YOU OUR EXPERINCE LET ALONE EVERYONE ELSE . LISTEN TO THEM . FIND A DIFFERENT CILNIC WITH GREAT CUSTOMER SERVICE AND GREAT DOCTORS NOT TRASH DR'S THAT DONT CARE ABOUT THEIT PTS ( PATIENTS ". If you don't care about customer service then here's the perfect clinic for you

Brenda Bredson

We definitely love our new Dr now and we tell everyone definitely don't go to hope family care because Dr Crawford definitely don't care about his patients AND since he got married and he definitely doesn't have a great bed side manner has a awful attitude and he definitely doesn't have a caring heart he rushes all his patients and we absolutely love our new Dr now at least they have a wonderful caring heart and awesome attitude too

Lisa Morrissey

If I could have gave 0 stars I would of. Referred to a surgeon..never heard from anyone to schedule the appointment. Appointment took 2 hours. 👎🏻👎🏻