Clay Platte Family Medicine Clinic

Suzanne Johnson-Beever

I love Dr. Delaney, but the waiting times are absolutely absurd. I thought I was doing the smart thing and made the first appointment for the day. I arrived 15 minutes early, as they ask you to, but they did not open the doors until right at 8:00 AM. Within seconds there were 47 people standing in line. There are only 15 care providers at this facility. Giving them the benefit of the doubt, and assume that some of those people are coming in only for labs, that is an absurd amount of people they are juggling. Even with my making that first appointment for the day and getting there early, I did not see my doctor until 45 minutes after my scheduled appointment time. Usually it is at least an hour, to an hour and half of waiting to get in, then another 30 minutes in the room to see the doctor. It isn't the actual doctors or nurses that are the problem, it is the office and billing managers. I also feel that the billing department does some shady billing. This office has zero respect for any of their patients time. You are nothing but dollar signs to the managers of this facility. I ultimately went to a different care provider, and it was really refreshing to get there early, and then be seen early too!

Nick Taylor (Nick)

Dr McDonald's new Nurse at check in was very professional and nice...sept 15 2022..thanks...Mary

Railene Albright

Love my doc, staff is friendly, doesn't have long wait times

Liz W

Dr. Bollinger is amazing and I highly recommend her. However, the staff at the front seems miserable and they’re always rude and stand-offish. If you don’t like your job, get a new one.