TechGrove

Ashlee Henny

Amazing! Willing to help!! Clean waiting room! I did not have to wait for help, very prompt! Highly suggest! Gave me possible cost in the future if the problem continues and cannot be resolved!

Stephanie Petersen

Apple certified genius or whatever they're called 😊 MIJA 😍 Small location tucked away just north of 9Hwy/Heart of America bridge/One block west of Burlington/9Hwy in North Kansas City. Approx. 12th and Clay on east side of street, industrial area, brick building with an awning entrance and a narrow parking lot across from a small Budweiser distribution facility. My son's Mac screen broke and we were able to look up this location through the Apple warranty site. We set an appointment through the website, and it did seem like that was the appropriate protocol as opposed to just showing up. Super clean place with great spacing of tables and bright colors, a sweet Keurig setup, and a long bar with usb ports and stools. We were met by Tyson, explaining that we had an appointment. He looked at our screen, spent a few minutes troubleshooting, gave us the rundown, got our information and was very thorough and friendly. The whole process was quick and easy. The part did need to be ordered but we were given the choice of leaving the computer at the store or taking it back with us. We decided to leave the laptop and expect to be notified when the part is in. They did have a walk-in while we were there, and they did have to wait, but only for about 10 minutes while we finished up our transactions. The best part? MIJA 🥰😍 We spotted the dog in the back room. Immediately insisted that the dog must be introduced. We love the dog. Mija gets 10/5 Stars

Lil Jack Hartman

Extremely helpful and courteous staff.

Brady Phillips

I was happy to see that there was an option to take my MacBook Air that wasn’t the plaza or Leawood since I live up north of the river. These guys were super helpful and very accommodating. Also, the experience was much better than getting shuffled in and waiting in line like at the Apple store.