adidas Store New York, Cross County Shopping Center

Lorraine Nixon

The Service was excellent. I went there to return a pair of sneakers that I had bought on line. The staff helped me with such patience and got the job done so smoothly. I wish every place I shopped had customer service like this. Kudos Adidas and thank you.

Marisol Santiago

great customer service very helpful great prices big fan of Adidas.

Paola Nina

This store was a nightmare. What an incompetent group of individuals work here. We walk in looking for shoes to make a return for an online order and new shoes for me and my kid. The “salesperson” couldn’t care less about the store or selling. We ask about our options to buy, he acts uninterested and has no customer service skills. We needed help with a return, he tells us to go and make the line (more than 13ppl and 1 cashier). We go and do it, some other very nice employee walks into us and tells us we dont have to make a line for this (finally someone helpful). She tries helping us but says she can’t, I ask to speak to a very incompetent manager only to have the most frustrating conversation ever. This person shouldn’t be the face of Adidas. Not coming back to this store ever :(

Ann McFarlane

Customer Reps were courteous and professional...and the store was clean the goods accessible. It was a pleasant experience!