Nordstrom

Kathy Gofis

Ok

Jennifer Schaller

Always have what you are looking for

Camille Reid

Store was bustling with customers on day I went. Fortunately Nordstrom has seating scattered around, so I was able to sit while my daughter shopped. She found a couple of nice outfits.

Rika Shang

Now is 1 AM and I couldn’t sleep because of what happened today at this store. Today I was shopping with my friend at this store and used the restroom on 3rd floor. I was just doing my business in restroom and locked the door, everything just normal, BUT suddenly the opened!! The cleaning lady opened my restroom door without any notice or knock! I wear a romper today, you know when you wear romper you have to take it off in order to use restroom. So I was almost naked and she just used her key opened the door! Once we realized what happening I immediately closed it and locked again. She didn’t say anything. When I came out asking her, she didn’t apologize and said she thought she locked the door so she opened it. This is very unprofessional and I can’t believe this happened in Nordstrom. How come anyone can assume it’s empty when the door is locked? And you can clearly see my feet through the space! She just used her key opened it while I’m in the restroom! I been a customer of your for long time and this bad experience just changed and blowed my mind. I didn’t get an apology from her at all! I talked to the manager after what was happening, manager was nice, she apologized to me but she didn’t do anything wrong. The cleaning lady should apologize to me. I was in shock today and my hands literally shaking when I spoke to the manager. Manager offered us free coffee but all I need is the cleaning lady apologize to me about her inappropriate behavior. That cleaning lady’s behavior and attitude are beyond unprofessional.