Address: 69780 Stellar Dr, Rancho Mirage, CA 92270, USA
Phone: +17604243380
Sunday: Closed
Monday: 7AM–5PM
Tuesday: 7AM–5PM
Wednesday: 7AM–5PM
Thursday: 7AM–5PM
Friday: 7AM–5PM
Saturday: Closed
J H
This office has been a disaster ever since Desert Oasis Healthcare contracted with them for their medical group pain management! The providers have changed so many times that there is absolutely no continuity for pain patients. Even though they provide you with a list of about 8-9 phone contacts with staff names throughout their office, NOT ONE person answers the phone during regular business hours. You will ALWAYS reach a voice messaging system and callbacks are infrequent, days later or not at all! Their FollowMyHealth patient portal is neither updated nor frequented by the staff, some who didn't even know about it when queried. Currently, you are not even able to send messages for Rx renewals as all are being returned as undeliverable. This is a travesty to have ANY business being run in such a manner, and when you are often dealing with elderly or in-pain patients, this is inexcusable. Please complain to Desert Oasis Healthcare and Medicare or your private insurance as this is absolutely unacceptable.
gloria chagoya
My experience with this office was awesome from Sara The receptionist to back office MA Yadira, they are so professional and caring. Daniella Anastasio PA was very knowledgeable about my diagnosis and explaining in detail my options for care. I highly recommend this pain mgmt office. Great fabulous customer service by caring staff. Thank you ladies!!
Mostafa Esho
This place should be SHUTDOWN.
EGYshirtINC
DON’T GO TO THAT PLACE.
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Get referred to some where else, I had to report them to my insurance company and filed a complaint against the clinic and employees.
i agree. pain is a very serious problem and unless you suffet from it, no one understands. i had a terrible time with Dr. Khan, but very good appointment with the new doctors, Lynch and Patel respectively. they both were attentive and open to treatments for my chronic pain condition. unfortunately, staff is not tailor made to understand what we are going through, unfortunately. i wish things were different. i had a knee replacement 2 weeks ago. spent 5 days in Eisenhower then got dumped at Brookdale SNF which was horrible. talk about being ignored. That place is horrible and i am no better off today then i was 2 weeks ago. the sad thing is, pain is undiscriminate and most people just dont care. im sorry. i hope things get bettet for you.
It is 100% the office and staff and doctor I ended up back with my previous pain management doctor because after leaving over 20 messages some on voicemail and many with the front office staff and the doctor’s assistant with ZERO return calls Even my medical group and pharmacy could not get return calls from this office or their office manager or the doctor’s assistant or even the doctor If you can seek treatment someplace else - understaffed, ill trained and I professional this office the staff and doctor And be very careful as when you go to complete their intake form this doctor wants to you to give him “irrevocable access” to all your medical records which is something no individual should ever give any doctor It is all this office the staff and doctor not the federal government I’d say run as fast as you can from this office and the doctor and seek treatment someplace else
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