Address: 141 West End Dr, Manheim, PA 17545, USA
Phone: +17174507241
Sunday: Closed
Monday: 9AM–4PM
Tuesday: 10AM–4PM
Wednesday: 9AM–4PM
Thursday: 9AM–4PM
Friday: 10AM–4PM
Saturday: Closed
Justin squires
Incredibly unorganized. Only after you win items are you informed that pickup imvolves checking in and a 1 to 2 hour wait to get your item(s). Perhaps that would be understandable but when you arrive and see how they operate it's beyond frustrating. Having been to many auctions from several different companies leaps and bounds the worst.
Kyle Wesner
My experience with PCI Auctions was pretty good. My items work great for what I needed. My only two complaints were one did have some minor damage that was definitely known and not shown or disclosed at all one bit. Also, my total was $92 and some change, but they rounded up. Not that I’m super upset about a 66 cent difference or whatever, but I don’t feel like business is made to just round up.
Greg Antonelli
Do not use this company! I purchase a great deal of equipment from restaurant auctions and this was the first time I used PCI. I signed up for the Joe K's auction. There were 2 Cleveland steamers available and I bid on the SteamCraft Ultra 10 Commercial Gas Powered 2 Deck Steam Cabinet. There were several photo's of the steamer but not of the information plate like the other steamer had. I had several people bidding against me and I ended up paying too much plus the 15% premium because I needed the it for one of my operations. When i picked it up to my surprise I found out it was a propane steamer. If this would have been stated in the catalog I would have not bid on it and I'm sure no one else would have. It is going to cost me several thousand dollars to convert it to natural gas and because of the supply chain shortage I cant even get the parts. I feel that they were deceitful in the advertisement of this equipment and I will never use this company again nor will I recommend you to anyone else. This company cannot be trusted.
David Michael
Highly unprofessional. Won’t go into my correspondence back and forth for a few months. And short I told them I am having a problem with the system, and then a problem with an item they incorrectly said there are no problems and just deflected the blame as they seem to do in all their reviews as well. I thankfully kept all email correspondence with a good part of it looking very good in my favor. It is unfortunate that I will now have to spend the time and money to go against them but just so they stop doing it’s too hard working people in the restaurant industry that have already taken a beating the last two years I will be filing a suit against them. I will also be filing personally against employers who I have proof were untruthful to me. Lastly, they charged a credit card that was even removed from my account instead of the correct credit active on my account. Shameful company.
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Yes, auction preview day(s) are listed in each auction's details
We attempt to test as many items as we can to ensure our listings are as accurate as possible. If and when we are able to test an item, we will update the listing as soon as possible. If we are able to test an item you might see phrases such as, tested and working, tested and turns on but does not get cold, unable to test, tested and does not turn on, etc. Some items we are unable to test due to plug style, voltage, not having the necessary hookups or power source, etc. If an item does not list whether it works or not, do not assume it is working. If you need more information on an item, contact us for more information!
If you need to update your credit card information, simply log in and select “Manage Credit Cards.” At this screen, you can select your default credit card, add a new card, etc. Contact us for more information
If pick up day is at our warehouse, we will be able to assist in loading your items. If pick up day is on-site, you will need to bring help and tools. Some items have a disclaimer in the title or description stating that the “Buyer Must Remove,” in which we do not help with the removal of your items. Contact us for more information regarding on-site pick up days.
If you can’t pick up your items on the designed pick up day, please contact us to make other arrangements. For minimal storage cost, we can store items at our warehouses. If you’re unable to pick up, we can also ship your winnings. Unless contact has been made, any items not picked up on the scheduled pick up day will be considered abandoned and forfeited and charged removal/disposal fees
If you are tax-exempt, you must email your completed state’s tax exemption form to us prior to the closing of the first item in the auction. Please ensure your bidder number is in that email. If this information is received after the auction has already ended, it will apply to future auctions, but not the current auction. You will have to apply to the state for a refund.
We can ship or freight almost any item anywhere in the United States and Canada. If the shipment is small enough, we will ship via FedEx Ground. If your shipment is larger, we prepare your winnings for freight shipping. Visit our Shipping section for more information.
We accept all major credit cards and cash payments. There is a discount for paying cash on the designated pick up.
Once the auction has ended, an invoice will be automatically generated and emailed to the email address on the file. You can also log into your account and select “My Invoices” to see all your new and past invoices. Please be sure to read through your entire invoice as it will provide important and essential information about pick up day, shipping, and who to contact.
In order to bid in any of our auctions, you must become a registered bidder (visit our register page to get started). Once you are logged into your account, you can start bidding in any of our current auctions by clicking the “Enter Auction” button. You will be able to manually place bids or utilize our max bid feature. In order to submit any bids or max bids, you must check the box at the top or bottom of the page to agree to the terms of the auction. Once that box is checked, click the “Submit Bids & Watches” button for your bids to be placed. Our max bid feature is recommended if you are unable to watch the auction while it's ending, or if you are bidding on multiple items. Our system will bid on your behalf up until your max bid amount is reached. Contact our office for more information!
Visit our registration page or simply click here to fill out our new bidder registration form. Once registered, you will be able to bid on all current auctions. A valid credit card is required for registration. If you do not feel comfortable putting this information through our secure website, we do offer registration via phone. Contact us for further assistance!
If you haven't registered, please click the register button on the top right of the homepage and follow the prompts. On a cell phone you can register by clicking the orange box in the top right corner of the homepage. If you are already registered, you can login through the orange box on the top right of the homepage on a desktop or cell phone. Thanks for your business!
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