Kay Jewelers

Category: Jewelry store in Miami, Florida

Address: 8888 SW 136th St Ste. 372, Miami, FL 33176, USA

Phone: +13052515220

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Norys Nodarse

May 4, 2022

Unfortunately, a very bad job with a ring, which was bought and had to be exchanged, when it was picked up, it was a total disaster, some stains that were not removed from the diamond, after a month of waiting, it had to be returned because it is not fair. It costs you time and bad work. You have to make things clear so that the same thing does not happen to anyone. And you can contact me I will give you firm answers for this!

Lisa Greenwell

Dec 9, 2021

The staff was amazing! They helped me find exactly the gift that I was looking for! Unfortunately I am only giving 3 stars because the air conditioning was broken. It was horribly hot inside the store!! When I asked if it had just broken, I was told it had been this way for quite some time. I was shocked! No store should have such poor on-going conditions for their employees or patrons!! Shame on Kay Jewelers for not making sure this issue was corrected immediately! Apparently they are not concerned with the well-being of their employees or customers! :-(

Katherine Riedi

Nov 17, 2021

The customer service at the Falls location was great. However, this is surprising considering the fact that they don’t have air conditioning. I dropped my ring off to be re sized on November 6 (no air conditioning), and picked it up today, November 17 (still no air conditioning). I was uncomfortable in there for 2 minutes, how are the employees supposed to work in those conditions? Very disappointing to see. Great service!

Desiree Rodriguez

Aug 7, 2021

Best customer service ever! Can't speak more highly about the two gentlemen running this store. They were incredibly helpful in adding my items to the system (because that's how old some of my pieces are), they inspected and cleaned everything, and my engagement band, which the diamond had fallen off, was repaired to perfection. When I came back to pick up, they even remembered me by name. Exceptional customer service. Thank you! Highly recommend this location.

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 12, 2022
Kay Jewelers | Jun 12, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay inspect jewelry?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay replace watch batteries?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay personalize existing jewelry?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay do jewelry consultations?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Does Kay clean jewelry?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay can professionally clean jewelry for free.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay repair a ring?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay resize a ring?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 13, 2022
Kay Jewelers | May 13, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

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