Blackhawk Network

Category: Business to business service

Address: 6220 Stoneridge Mall Rd, Pleasanton, CA 94588, USA

Phone: +19252269990

Reviews

Ted N.

Sep 3, 2022

Deliberately incompetent customer service. Bought a $200 gift card that had a 0 balance because someone had already used it and put it back. This company aims to waste your time until you give up. Visa should not associate with them. They tell you to email certain details, and when you do, they claim they never received the pictures. Then they give you a totally different address, you email to that one, then once again they say they never received the email and the case is closed.

Anurag Anand

Sep 1, 2022

I ordered a carter's e-gift card from and these guys processed it. It did not work and I called them to request cancellation. They just transferred my call several times but did not help me out nor did they provide a solution.

Antrease Brown

Aug 29, 2022

I bought a $200 gift card from Lowes and tried to use it at multiple merchants but no one will accept it. Visa won't honor it and neither will Lowes. I've lost $200!!!!

Devin Cargill

Jul 7, 2022

This place is a scam. They sell businesses rewards cards that expire within 30 days so when employees get a "rewards card" they're about to expire. As soon as it expires they "cannot give a replacement due to the contract". This is nothing but legal jargon for being a theif and stealing from hard working people. Absolutely recommend anyone and everyone to stay away from this place. What would make this review even better is if they reply with some more legal jargon explaining why stealing the money is okay.

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Questions & Answers

Yeah I've been waiting 6 months for a refund of $100 because I bought a $100 MasterCard gift card on Amazon that had only .47 cents. was told the process would only be 60 days 6 months later. No update. I'm so tired of getting robbed from these corps

Patrick Wilks | May 13, 2022
Blackhawk Network | May 13, 2022

Hello P Jacobin! We would like to follow up on this matter to get a resolution as soon as possible for you. In order to properly follow up, please help us with the following information: Case Number Card Brand Phone number/Website printed on the card Order Number: If applicable

How do I find out my balance on a prepaid card

peggy thompson | Sep 10, 2020
Trish S | Sep 10, 2020

Check the website for the brand of card you purchased. Every brand has a different method for checking balances. There may also be a phone number on the back of the card.

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