Webster House

Category: Retirement community in Palo Alto, California

Address: 401 Webster St, Palo Alto, CA 94301, USA

Phone: +16503274333

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Alejandro Andrade

Oct 27, 2020

Ok

Helen Laue

Oct 16, 2019

5 stars

Sasha B

Sep 23, 2019

I was extremely dissatisfied with the care my 93-year-old father received in the skilled nursing facility of Webster house during his September 7th to September 17th, 2019stay, which basically amounted to elderly neglect. Main complaints: My father’s diapers were not changed regularly resulting in a severe groin rash and bed sores which have not healed even with the medication prescribed. For the entire first week he was not given the required three. For the entire first week he was not moved from bed to wheelchair for his meals as required and as agreed upon admission and further discussed with nurses, supervisors and social director. The call button provided does not appear to trigger any response on part of the staff. I can only wonder what would happen in case of an emergency. The leg compression cuff machine was not functioning correctly and was simply turned off and removed. The facility is understaffed with respect to direct care providers while appearing overstaffed with supervisors, managers, social workers, coordinators. Communication of issues between different personnel, during shifts and between shifts, appears completely broken. Linda, the facility manager was unavailable the entire period.

Ethan michaels

Sep 2, 2019

Just dropped my wife because she works there.

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Questions & Answers

Is there parking available?

Michael Kendall | Sep 9, 2020
Jason M | Sep 9, 2020

There is a parking garage in the building but it gets full at around 8AM. There is also street parking available and you can park there for 2 hours. Another parking garage close by is the Cowper garage located at Cowper St. It's $27 for the whole day, but free for 3 hours.

What is the cost for 2

Helmut Schwab | Sep 10, 2019
Webster House | Sep 10, 2019

As with one person, the answer is, it depends! The factors include the size of the apartment, the type of contract, and what services you want. Please contact Kirt Pruyn, our marketing director, at 650-838-4004 for specific pricing and descriptions of all that we offer our Webster House residents. We appreciate your interest!

What is the cost for a one person, age 75.

Kathy Soza | Sep 10, 2017
Webster House | Sep 10, 2019

As we say in the answer to the other question, it really depends. The factors that affect cost are the specific apartment, the type of contract, and the services. What it DOESN'T depend on, however, is your age!

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