Hanlees Hilltop Toyota

Category: Toyota dealer

Address: 3233 Auto Plaza, Richmond, CA 94806, USA

Phone: +15102432020

Opening hours

Sunday: 10AM–8PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Anthony Pezzola

Sep 7, 2022

My first time buying a new car and with the world wide supply chain shortages, it seemed almost impossible to find the hybrid RAV4 I wanted. I had feelers out to almost 10 dealerships in total, looking for the first RAV4 I could get my hands on, and Jermaine with Hanlees, was the only dealer who consistently kept in touch with actual updates and information, instead of spam emails about sales on cars I was not interested in, like all the other dealers. Jermaine finally called me with the great news that 2 were coming in, and he set up an appointment with me for the next day to get things rolling. Everything after that point went extremely smoothly, and Jermaine and the financial team answered any and all questions I had since I was a first time buyer. They even gave me some insider tips about which warranties they personally have for their own vehicles, instead of trying push each and every warranty/additional expense. Hopefully I won’t need to buy a new car for another 20 years, but if I do, I’ll be going back to Hanlees.

Arlene Freeman

Sep 2, 2022

I had a recall on my air bag which they say was corrected. Then why is the dash light still showing and blinking?

BA J

Sep 1, 2022

Upfront and easy to deal with. Had I read all these reviews I would have probably passed by this dealership. However, I didn't so I stopped in. In less the 2 hours I was signing paperwork to make a brand new 2023 Camry mine. Financing with Felipe was easy, Anthony was great to deal with, BUT Carlos stole the show with his no nonsense get it done attitude. Friendly, intelligent and very personable. We hammered out a great deal for the car and by far the best price for my trade in! I left feeling confident in my purchase. I came back the following day to take delivery of the car, after looking at other cars all night wondering if I made the right choice, I was able to be confident that I had. I went to pick it up, it was clean, full of fuel and ready to go. In and out in under 5 minutes. Even after a night of sitting on it and doing even more research I am still very happy with the service, price and most importantly the vehicle.

Cindy Teruya

Jul 14, 2022

I had an amazing experience purchasing a 2022 Rav-4 Hybrid with exceptional sales guidance from Ray and Thai. They were patient, knowledgeable, and highly professional, and I felt peace of mind with my major purchase. They were responsive and proactive with communications on my pre-order and pick up and so kind and helpful from beginning to end. On the day that I picked my beautiful new car up, Ray took the time to help me set up the app and walk me through each and every feature of the car. I learned so much and received the best service and had that best purchasing experience I've ever received as a car buyer. Thank you so much, Ray and Thai!!

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Questions & Answers

Why dont you answer your phones? I've been trying for a year. Lol

Rocky Holmen | Sep 10, 2018
MaxG Airlines | Sep 9, 2021

was in there yesterday, they leave it off the hook

Do you do oil change?

Song Thuy | Sep 10, 2018
Dinesh Shrestha | Sep 10, 2018

Yes they do have service center for oil change.

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Do you have a service or parts department

Christine Delmarty | Sep 10, 2018
Ken Sherwood | Sep 10, 2018

Yes

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Do you now if a van have eight seat

Kimberly Angulo | Sep 10, 2018
Bayside Commons | Sep 10, 2018

It's a 7 seater

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