PNC Bank ATM

Lyndsey Brunell

I tried to dispute a charge and came in to provide evidence for the dispute to be faxed. It has been 3 times now the fax was never sent over and I have had to reopen the dispute. I've been through the process 3 times and called for them to tell me they got rid of my dispute paperwork. I will be switching banks.

Olivia Gallagher

Customer service above and beyond. They go out of their way to make things easier for everyone. Standing outside in the heat to offer withdraw and deposit slips for those in line at the drive thru. 10/10.

Dylan Kim

DO NOT BANK WITH PNC. DO NOT BANK WITH PNC. Awful experience. I have UNFORTUNATELY been banking with PNC for the last few years during high school and throughout college. As I get older I have noticed the little things. Unhelpful employees, rude managers (MEGAN in particular), and just overall POOR service. A family friend loaned me money to pay for my tuition, after working to save money to pay off the debt PNC called me because of a “random end of year check.” Basically the manager tried to tell me that AT RANDOM I was selected to have my account transactions reviewed (complete BS). They saw 2 large amounts ($1,000 each) being transferred. They called me over a dozen times and sent me emails. After finally getting a hold of me they interrogated me on the reasoning behind my transactions (like it’s any of their business) then the rude manager said “okay well I will submit your responses and we will see what happens.” As if she thought I was lying. Overall awful experience. PARENTS do not sign your children up with PNC, PEOPLE do not sign yourself up with PNC!!!!! IF YOU LIKE PRIVACY AND RESPECT DO NOT BANK HERE. Now that I am post grad and working full time I will absolutely be switching banks ASAP. Embarrassed at the fact PNC is “the bank of PSU.” Disgraceful. Thanks for absolutely nothing PNC.