Cannondale Generators Inc.

Linda Cervi

We purchased a generator from Cannondale last year and we were very pleased with everything about the whole process from the salesperson who first came to our home to give us an estimate to the final installation by the technicians and electrician. It did take longer than expected to receive the generator due to the pandemic but once it was in stock things progressed rapidly and smoothly. Everything went according to schedule--the permit was approved by the city, the propane were tanks delivered and installed and once the generator was delivered , the electrician installed the new panel for the generator. Everyone showed up when they were supposed to and if I had any questions Steve Bonomo at Cannondale quickly responded to my emails. I would highly recommend Cannondale Generators.

L Lancetti

One of the owners and installation project manager Mr. Stephen Bonomo is condescending and lack customer service and communication skills. Our 3 stars go to the office lady, the plumber and the electrician carrying out the excellent work and informing us on-going on our project, thank you so much for that. It is hard to reach anyone on the phone; there is often an answering service but no call back. We can not recommend using Cannondale for your project and will be signing on with someone else for the maintenance program.

Daniel Rubenstein

After waiting a month to get a salesman to visit my house to discuss generator installation, I have been unable to get him on the phone or to respond to an email to discuss the quote. His visit to our home was over a month ago, and we're now about two months from the time I called to ask them to quote the project. When I did receive the quote (after having to follow up twice including a call to their customer service line), the proposal didn't reflect the conversation we had, and since the salesman has failed to respond to a voicemail and then a follow-up email several days later, I can't get any clarification on the project. Since I could not get any traction with Cannondale, I've received quotes from two other companies, and Cannondale is by far the most expensive. If they are this difficult to contact during a sales phase, it does not inspire confidence in a servicing relationship. I haven't lost money with these guys, but they did waste quite a bit of my time.

Kempton Coady

Canondale has serviced our generator for over 20 years. Our service person Manny is terrific.