Roto-Rooter Plumbing & Water Cleanup

Kathy Fennell

This review is for Tuesday Sept 6 ONLY. Roto Rooter called to clean out kitchen drain, double bowl-draining slow, sluggish and backing up into the other sink. Tech (Keith) was later than text, husband told tech to clean the drain pipes to sink, and clean p-trap.From today's recall visit(Sept7), it is obvious Tues. Tech did not clean p-trap. Two knives, a popsicle stick and a big gob of some nasty looking something were in the p-trap. The tech did not do as he was asked by husband. AND he lied to husband when asked if he cleaned the p-trap. Everyone knows if you're testing the drain, you fill one side of the sink with water and then pull the plug. Had the tech done this he would have seen the water backing up into the other side of the sink. I think he rodded the drain, ran water separately into each sink and declared it was cleared. I call this lazy. Especially after he was told to clean the p-trap. VERY VERY disappointing service from a company that has been stellar in the past.

Stacie Rembert

I called at 10am with three clogged drains and by 2pm a technician was at my door ready to give a quote. Albert was courteous, knowledgeable, quoted a very fair price, and was able to start working immediately after my approval of the estimate. He worked quickly and cleanly and left no mess behind. By 4pm he was packing up and I had three perfectly working drains! We will definitely be calling Roto-Rooter for any future plumbing needs thanks to Albert’s great service. Thanks!

Larry Amato

Excellent service

W Lin

325 for a wax ring repair. No one offered the use of the 75 dollar coupon to offset.