Address: 1700 Orr Industrial Ct, Charlotte, NC 28213, USA
Phone: +17045351906
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Kathy Fennell
This review is for Tuesday Sept 6 ONLY. Roto Rooter called to clean out kitchen drain, double bowl-draining slow, sluggish and backing up into the other sink. Tech (Keith) was later than text, husband told tech to clean the drain pipes to sink, and clean p-trap.From today's recall visit(Sept7), it is obvious Tues. Tech did not clean p-trap. Two knives, a popsicle stick and a big gob of some nasty looking something were in the p-trap. The tech did not do as he was asked by husband. AND he lied to husband when asked if he cleaned the p-trap. Everyone knows if you're testing the drain, you fill one side of the sink with water and then pull the plug. Had the tech done this he would have seen the water backing up into the other side of the sink. I think he rodded the drain, ran water separately into each sink and declared it was cleared. I call this lazy. Especially after he was told to clean the p-trap. VERY VERY disappointing service from a company that has been stellar in the past.
Stacie Rembert
I called at 10am with three clogged drains and by 2pm a technician was at my door ready to give a quote. Albert was courteous, knowledgeable, quoted a very fair price, and was able to start working immediately after my approval of the estimate. He worked quickly and cleanly and left no mess behind. By 4pm he was packing up and I had three perfectly working drains! We will definitely be calling Roto-Rooter for any future plumbing needs thanks to Albert’s great service. Thanks!
Larry Amato
Excellent service
W Lin
325 for a wax ring repair. No one offered the use of the 75 dollar coupon to offset.
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No, Roto-Rooter doesn't offer any septic service at this location, but we do provide free written estimates once assessing on site. And since there are no extra charges for night and weekend service on any plumbing and drain cleaning job, we can schedule a time that is convenient for you.
We've used this company a few times. They responded promptly and corrected the problem. In my opinion their pricing is reasonable.
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