Merrimack County Savings Bank (the Merrimack)

MaryEllen House

I call the main office, spoke with Hillary. My question was about mobile deposit, how long does it take my mobile deposit to reflect in my account. I got asked my account number, social security, birthday, email. I asked to speak to a manager, which I was put on hold way too long. Why did I need to give out so much information if I only need a time factor. I hung up called Hooksett. A gentleman answered my question immediately, no hassle. Don’t mobile deposit checks on Saturday morning even though drawn on MCSB it is not available until Tuesday. This bank is outdated not current.

Dianna Haskell

Great people that were very helpful.

Jennifer Jackson

This bank is HORRIBLE! They approved my family for a construction loan we closed on the land all was good then they decided one of the applicants was not residing in the home and denied our loan. This left a family of 5 homeless. Literally homeless. We sold our home as we had to in order to get the construction loan no one there knows what’s going on ever and they never even gave us a chance to prove all applicants would be living there. Now we need to find housing before winter as we live in a camper with 3 children and a dog. They don’t care one bit that they did this to us and we were denied for no reason at all! Pam Starr and Lu Houle have no clue what they are doing. I would not recommend this bank. They should feel proud of making 3 children homeless!!

Michael Phillips

The Merrimack is a top notch bank...from the leadership team to the staff at local branches. Additionally, they demonstrate their genuine concern for the local community by supporting and donating to a multitude of charities. My business previously had a relationship with a larger, national bank for several decades. The level of service from the Merrimack, especially amid the pandemic, has far exceeded what we ever received from the larger bank. Thanks MCSB!