NAPA Auto Parts - Genuine Parts Company

Richard Robinson

The second time I've ordered at this store to be delivered to the store each time no parts for me but this time after waiting 3 hours the counter help said it was at Concord location... She then told me that the store was across from Concord Mills however it is off 601 ..... If they don't have it in store go somewhere else...

Karen Nicholson

Didn't have part

Jeff Dehart

Went in for warranty replacement of a relay and it was cheerfully replaced with like item. Exactly like it's supposed to happen but Advance Auto has either missed the memo or can't read. Have to say that Napa seems to have more knowledgeable employees and if they don't know, they don't blow smoke and try to research or recommend options

Darryl Lackey

I can remember when the folks at a parts house actually knew something about the automotive world. They appreciated your business and didnt act like you were a bother. There should be some sort of resemblance of professionalism. We have reduced our sales counters to the "whatever" attitude. Not good.