Buffalo Wild Wings

Alexis Morris

It doesn't surprise me that ratings are low for this location and I wish I had the option to leave zero stars. In the middle of my dinner while eating my fries, I felt a piece of hair in my mouth. Let's note that I have black braided hair, I pulled a piece of blonde hair out of my mouth. While I was completely disgusted, I understand things happens, I politely ask for the manager. The manager JD comes to the table, gives a half way apology, very generic and zero empathy and says he will take off the fries. At this point I had half of my wings, and an entire drink that I left at the table. When I ask the number for corporate he said quickly and with a sassy response "let me get that for you" I understand the unfortunate situation, but if this is the type of people you hire to run your store, that is even more unfortunate.

Charles Batson

I understand that a number of establishments are running short staff and I am being patient with that. However, mid afternoon I entered to find maybe 6 tables with customers so it was not busy. It took 15 minutes for someone to get me a drink and was told the other waitress would take my order. 35 minutes later (50 minutes from walking in) was asked what I wanted to order. I said, ‘check for my drink!’ Come on BW…You can do better!

Michael Baxter

The staff was very friendly. But they were very understaffed as so many are right now. They did the best they could with the people they had. Food was great. The wait time was a little long.

Christopher Mehler

Are you kidding me? Phones are turned off, so you can't pre-order, done on purpose according to the person when I walked inside. And in order to get the Veteran's Day special..5 wings not the 10 advertised, it would be over an hour. I just …Hey Christopher. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' if you don’t mind so we can make it right for you.