Beth Israel Deaconess Medical Center

Category: Medical Center in Boston, Massachusetts

Address: 330 Brookline Ave, Boston, MA 02215, USA

Phone: +16176677000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Amy Rose

Sep 1, 2022

It Was Torture. Literally. I had surgery at BIDMC on April 8, 2022, for a detached retina, which proved to be one of the worst experiences of my life. While in pre-op, the anesthesiologist discussed how they would “keep me comfortable but awake” during the surgery. I asked that they use propofol, having had a number of surgeries and procedures with that form of anesthesia, but both he and the ophthalmologist/surgeon said that wouldn’t be possible. I advocated for myself in every way I could but was denied. I was rapidly losing sight in my eye, so I had absolutely no choice in the matter but to sign the consent form. The entire surgery lasted for one hour and forty minutes; however, I was semi-awake (which is NOT the issue) and feeling extreme pain (which IS the issue) for the first 40 minutes until the surgeon finally said, “just give her the propofol.” I felt every needle and every incision that was made to my eyeball. It was excruciatingly painful. I cried, “why is this happening?” and they told me I was having a “pain response.” In addition, my IV infiltrated (the first time this has ever happened to me). The nerve block they put into my eye was ineffective. Nothing worked. I was in extreme (unnecessary) agony. After I was sent home from this horrific ordeal, I started having vivid and violent nightmares. In addition, the muscles in the back of my neck were strained/sprained from trying to get away from the agonizing pain. It’s been almost five months since the surgery, and I haven’t had an uninterrupted night’s rest due to the neck pain. I continue to have to work with a physical therapist to try to relieve the neck injury. In addition, I continue to experience intermittent nightmares and PTSD responses. The anesthesiologist and the surgeon involved in my case tortured me. Literally. And for no reason whatsoever. I contacted the patient relations office in May, and they conducted an internal “review.” I pointed out that my medical record from that day was full of inaccuracies (lies) and inconsistencies. After waiting for two months, the response I was given was what one could have expected. The internal departments take no responsibility for the physical torture they put me through. Everything was done per their protocol. My question is this: Could I really expect a hospital to have the ability to objectively monitor or police itself? It is a flawed and biased internal process if the records that were reviewed told an inaccurate story of what happened that night…if the details were not properly documented…if the blatant omissions and inconsistencies were glossed over…what other outcome could I have possibly expected? I was tortured at Beth Israel Deaconess Medical Center. It was done knowingly and without compassion…or regret. And I now have to live with the physical and emotional aftermath of their willful disregard for my wellbeing. ADDITIONAL NOTE: BIDMC: If you had read my complaint, you would know that I've already been in touch with Patient Relations and there has already been an internal "review" of the issue. Your response underscores my point(s).

Blake Flynn

Aug 19, 2022

Excellent hospital! Staff and doctors are top notch. They always asked me if I needed anything and made sure I was comfortable. My anesthesiologist was absolutely amazing! All the nurses were so kind and helpful in assisting me with aftercare procedures. Highly recommend this hospital for surgeries. I had a very pleasant experience amd will always be thankful for the care I received here. Thank you!

Greg Long

Aug 13, 2022

Isai Delgado is a very rude receptionist. He was extremely insulting to me and my mother. Horrible attitude. Someone should report him.

Ben Buxton

Aug 11, 2022

Poor continuity of care, inconsistent communication from providers.

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Questions & Answers

Tell me about Dr.Glazier an orthopedic surgery.

Connie Veno | Sep 10, 2018
Nancy Harper | Sep 10, 2019

Paul Glazer is an extraordinary surgeon. I have my entire spine from T2 to my sacrum fused. No other physician I went to would touch me because of the severity of my spine issues. He has made so I can walk, ride my horse and play with my grandchildren. This is not to that repairing what he could made me “like new”. There are drawbacks to any surgery but when you need to be the best possible I would choose Dr Glazer over anyone else anywhere else.

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Hi, Does anyone know of Dr. Miller Orthopedic Surgeon? Any comments would be appreciated.

Penny Gonzalez | Sep 10, 2019
Jaden Miriam Kohen | Sep 10, 2019

I know some of the others, but I'm not familiar with that particular name. I've been happy with the handful of orthopedic surgeons I've seen there for various parts of the body, so hopefully you'll have a good experience.

Is Dr wesmonski still a cardiologist there

Joyce Parker | Sep 10, 2018
Lynda Banzi | Sep 9, 2021

Check out this link to see BIDMC cardiologists: https://bit.ly/39qVx3R

I am sophomore in college, and I am going to a PA school, and I was wondering how can I shadow a PA there? Thank you.

Daiana Moreno | Sep 10, 2018
Beth Israel Deaconess Medical Center | Sep 10, 2018

Hi Daiana, you can reach out to our Human Resources department for all shadowing/intern type of opportunities. Thank you.

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Who is doing research for multiple concussions with vision loss

Patty Wilkins | Sep 9, 2020
coolredsilver | Sep 9, 2020

I live 2000 miles away now..hope u find em.

Where is the Oncology department

Philip Joseph | Sep 9, 2020
Charles Kelly | Sep 9, 2020

Shapiro bldg

Anyone know Dr.Harvey Miller Is he good ?

Penny Gonzalez | Sep 10, 2019
Michelle Barrows | Sep 9, 2021

Leyanor Fernandez ( Health Care Associates

Does it matter what insurance you habe

Stacie Benner | Sep 10, 2019
econojon | Sep 10, 2019

It absolutely matters! They accept most health insurance and managed care plans, including: Blue Cross/Blue Shield Commonwealth Care Harvard Pilgrim Health Care (HPHC) Neighborhood Health Plan Mass Health/Medicaid Medicare Tufts Most commercial insurance They will also see you if you do not have insurance

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Does this hospital take medicare and HSN?

steven James | Sep 10, 2019
glenn johnson | Sep 10, 2019

Yes

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How good is this hosipital with sugerys for gol bladder

FELO ARIAS | Sep 10, 2018
John Orourke | Sep 10, 2018

My surgery was Cancer the where excellent that was 5 years ago and they still treat me like I'm the only patient

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Which parking do you use for 1 deconess road, west campus

Angel Perez | Sep 10, 2018
Foo Runner | Sep 10, 2018

Pilgram road garage 170 Pilgrim road. Bring ticket to get it validate if over 2 hours. Use 110 Francis if going to Lowry building

So do they have a walk in clinic?.......

Tony Hickman | Sep 10, 2018
Maureen Bokowski | Sep 10, 2018

Tony Hickman I have been to a clinic at Beth Israil Deaconess call the hospital 4 information I had to make an appointment and there's paperwork good luck

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How much you charge for parking ?

fuxing wu | Aug 19, 2022
Norm Stembridge | Aug 19, 2022

Starts at $5 for 30 mins and may be $5 for every 30 mins after that.

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Do they have a psychiatric floor

Evelyn Gell | Dec 13, 2021
Mike Vessey | Dec 13, 2021

Yes

Do visitors need to be vaccinated

Carole Losby | Nov 13, 2021
tamara licorish | Nov 13, 2021

No. You dont however masks are given in the lobby

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Does the Beth Isreal Hospital do surgery on the weekends?

Elaine DiMarzio | Nov 13, 2021
Anthony Lisboa | Nov 13, 2021

Normally Monday to Friday what the hours are would have to be discussed with your doctor. On the weekend there is no surgery unless it's emergency life-threatening depending on availability of a doctor a surgeon.

Who's Anthony C Lee please.?

Emma Gliddon | Oct 14, 2021
Anthony Lisboa | Oct 14, 2021

Dr.Anthony C. Lee.

Could you please share address of Sadguru center in Bangalore , India?

radhakrishna shet n | Sep 9, 2021
Lauren W | Sep 9, 2021

Huh?

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Tell me about Dr. Badlissi and Dr. Thon in Rheumatology?

Patricia Daly | Sep 9, 2020
Michelle Barrows | Sep 9, 2021

Dr Diaz Rheumatology

What is the Navigators program?

Suzanne Goren | Sep 9, 2020
Alanna star the peace wolf | Sep 9, 2020

I don't know what it is exactly

Is there parking in the west campus?

Helena Matos | Sep 9, 2020
Charles Kelly | Sep 9, 2020

Yes and valet parking

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can you please allow me to get your membership ?

Seth Duol Tut | Sep 9, 2020
Brad B | Sep 9, 2020

It's a free membership (insurance covers the membership) just get really sick.

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any reviews or knowledge of DR Metcar

Michael Pischetola | Sep 10, 2019
SunShine Bright | Sep 10, 2019

Sorry, dont know Dr. Metcar. May want to check the website to see if he has any patient reviews.

Who is the head of Pholminalogy?

Jessica Kitay | Sep 10, 2019
Rocky Iudiciani | Sep 10, 2019

Call the hospital.

Are there specific visiting hours for maternity patients?

Lorna Clamen | Sep 10, 2019
Del | Sep 10, 2019

Generally 11am to 8pm (if it's past 8 or before 11 check with security) but you can come when you the mother wants and stay for as long as she wants you to.

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Anyone have procedures done by Dr Drew in the ortho dept specifically hip replacement? Thank J.A

Joanne A | Sep 10, 2019
glenn johnson | Sep 10, 2019

No I had Dr. Ayres.

@I. Want to see my doctor photo Paul chu

Rufus Parsons | Sep 10, 2019
glenn johnson | Sep 10, 2019

Can't help you.

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Were is valet parking for BI West

Katherine Callahan | Sep 10, 2019
Carl Eloi | Sep 10, 2019

In front of the Rosenberg building

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How to diagnose Achenbach syndrome

roberta kniffin | Sep 10, 2019
Louis Gray | Sep 10, 2019

You ask a good doctor an BI has a lot of them good luck

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Does the Lowry garage have elevators on every floor or just stairs

Patricia Macdow | Sep 10, 2019
Sven Viking | Sep 10, 2019

Yes

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I give a big complaint 5 Months ago l waiting so long what Happens whit the complaints is not good the service is bad and don’t respond when Make Many Mistakes.

Amalia Cardona | Sep 10, 2019
Jaden Miriam Kohen | Sep 10, 2019

Complaints are taken seriously when brought to the right people. Try contracting the patient relations representative for the area of the hospital you were staying in. They have been very helpful in all of the hospitals, and hospital stays I've had issues with, in the past. Their job is to make sure patients and their families have the bat stay possible, or that problems are corrected promptly for that patient or any future issues. They take their jobs very seriously. Commenting on review sites, or filing in surveys, while helpful to many people, will not always get the job done and will certainly not be the most efficient use of anyone's time.

Do they have elevators at the Lowry garage

Patricia Macdow | Sep 10, 2019
JENN LAMBERT | Sep 10, 2019

yes.

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How are they with miscarriages here ?

Mayra Dejesus | Sep 10, 2019
Joseph Butler | Sep 10, 2019

I don't have the ability to answer that question

I'm having a lung nodule biopsies Not sure which way they will go Broncoscopy or needle biopsy Should u be scared of either procedure?

Daniel Auger | Sep 10, 2019
Sheri Bennett-styckiewicz | Sep 10, 2019

The doctors at Beth Israel are some of the best in the world. If you have to have a biopsie or surgery done this is the hospital you want to be at.

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Is there valet parking for patients

Stacey Marie | Sep 10, 2019
Joseph Butler | Sep 10, 2019

Yes, at the main entrance: 330 Brookline Ave, and at the Shapiro Clinical bldg. at 91 Binney Street, Boston, MA

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Has any one had a bad experience with Dr Marc Fisher ?

Pamela Williams | Sep 10, 2019
Miguel Santanamaria | Sep 10, 2019

Noooo

What floor is urogynecology on

Jenny Murray | Sep 10, 2019
Jaden Miriam Kohen | Sep 10, 2019

My guess is the 8th floor of Shapiro, with OB/GYN, but check the signs in the elevators or ask information.

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Which parking garage for Rosenberg wing?

Patty Ross | Sep 10, 2019
Crosby Road (Crosby Rd. Admin) | Sep 10, 2019

Pilgrim Road Garage Address: 170 Pilgrim Road, Boston, MA 02215 Or the Lowry garage 110 Francis Street, Boston, MA 02215

where can you park and how much

Maryanne Noris | Sep 10, 2018
Matthew simpson | Sep 10, 2018

Both East and West campus have parking garage

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Where the "Shipiro" in BI ?

Sheung Lau | Sep 10, 2018
Christopher O'Hare | Sep 10, 2018

Agree

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What cafe is in the lobby entrance

John Brietzke | Sep 10, 2018
Beth Israel Deaconess Medical Center | Sep 10, 2018

Hi John, on East Campus, we have a Starbucks in the Binney Street lobby, and a Pop-up Cafe in the Shapiro lobby. On West Campus, we have a cafe that serves Starbucks coffee as well. Thank you.

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Who do i contact to complain about lack of communication between patient and services?

Joanna Santaskas | Sep 10, 2018
Matthew simpson | Sep 10, 2018

Am not sure

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Doctors in the eye clinic their names please

Robert Bastarache | Sep 10, 2018
John Orourke | Sep 10, 2018

There's a bunch of eye doctors and there all excellent

What is the location of the farr building

Atrishia Williams | Sep 10, 2018
John Orourke | Sep 10, 2018

Pligrim road off Brookline Ave

where do we park for 330 Brookline Ave.

Anne Martens | Sep 10, 2018
John Orourke | Sep 10, 2018

Right at 330 Longwood Ave also behind shaprio building on binney st

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I'm trying to find a copy of a bill from Beth Israel for an appt on January 18, 2018. How do I go about that?

Colleen McManus | Sep 10, 2018
Cece Yuhas | Sep 10, 2018

You call their billing department

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What can anyone tell me about spine specialist at BIH for disc problems. What about a Dr. Syed Mahmood?

sandra Lange | Sep 10, 2018
Debby Appleby | Sep 9, 2021

Go see Dr Glazer

My wife has a breast cancer biopsy scheduled for tomorrow at 9 a.m. Our insurer (Tufts) just called and said the hospital never got a referral for the biopsy. The hospital phones simply say we're closed today. (Presidents Day) What do we do?

Eric Dearstyne | Sep 10, 2018
BtotheJ | Sep 10, 2018

You need to contact your primary care doctor' office immediately to assist you with this matter. If they're closed due to the holiday call them tomorrow morning as soonas they open.

Need a doctor who specializes is sphincter sparing surgery

Corinne Whitmore | Sep 10, 2018
Christine Tartufi-starrett | Sep 10, 2018

No

EMG WHAT FL?

yato w | Sep 10, 2018
Michael David Caprarella (Myke) | Sep 10, 2018

What is EMG and FL?

Where can I park

Sheila Harper | Sep 10, 2018
Kristi Cordeiro | Sep 10, 2018

There are 2 garages to park at. The main one is 330 Brookline Ave the other is the next block at the Shapiro building

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