BluePearl Pet Hospital

JB Milien

Unless your pet is absolutely dying, or it in a drastic emergency. Do not bring your pet here, save the money, schedule an appointment with your vet and wait the week.

Zasha Puerta

I wanted to follow up on my review of the terrible treatment and service provided by BLUE PEARL FOREST HILLS. Not only was MELANY the nurse completely wrong in her diagnosis of my westie, my baby has made a complete recovery after taking her to CENTRAL VETINARY ASSOCIATES. The doctor there was so kind and actually checked out my baby and found out that NO, SHE DID NOT HAVE A TUMOR like MELANY so callously diagnosed her as having, but had severe teeth pain, which was causing her to act erratically. BLUE PEARL completely wrote my baby off. They would sooner have me put her down than help her. They are terrible. They should be put out of business. And as for management at Blue Pearl, not one person called me back. I left an email with their headquarters directly as well as my review on here, and no one cares to respond. Clearly they have no business in caring for animals and are only in this for profit. Just look at all the recent reviews. ALL OF THEM ARE ONE STARS. This is place is a joke and should be avoided at all costs.

Rachel Bialowas

Place has terrible service. One dr there during night session. They tell you a three hour wait and then come back out and tell you it’s looking more like four to five hours. Don’t waste your time going there.

Marie

I wish there was an option for negative zero stars. Please do not go here for an emergency. This place is not honest and will price gouge and price inflate a bill to their advantage and not yours. The mistake I made aside from going here was letting them know that my sick pet was an emotional support animal, this disclosed to them that I was disabled and I felt that they priced gouged me even more. Then after my pet was released from BluePearl, I found out the standard of care that was received was negligent and I was heartbroken because he suffered. They stopped a critical medication for my young cat that I was informed that was critical for him and that he must remain on. Blue Pearl gave my cat this critical medication briefly while with them, then stopped his critical medication before his discharge and did not inform me of this critical medication, or my critical need to give it to him. I brought my pet to Blue Pearl to treat a critical urinary unblock and my pet was given the critical medication while with Blue Pearl very briefly, it was stopped I was informed by an expert to encourage another urinary blockage again. Blue Pearl is not the place for professional and veterinarians that truly care for animals. When I brought this information to Blue Pearl's attention when disputing their inflated bill and stating my dissatisfaction of services, charges, and the standard of care of my cat, I was told that their medical negligence of my cat regarding his medication will be sent to their medical review team. Despite their negligence, which I reported to the state and informed them, BLUE PEARL STILL LEFT THEIR FULL COST INFLATED BILL OF $5,851.00 FOR ME TO PAY...COMPLETE WITH MEDICAL NEGLIGENCE! Blue Pearl will take advantage of you while you are under duress, financially exploit you and exaggerate their fees anyway even if you tell them you cannot afford what they are charging, do not want their services, or for necessary services ask them to work with you-their services are still extremely expensive in comparison to other vets. I was constantly tried to be upsold on surgery for my young cat. The vet that followed-up said surgery is a last resort...he is not a good candidate...he is too young for surgery. Blue Pearl didn't want to discharge my young cat. It was stated after the medication negligence that they care about pets, I did not agree with that statement, nor will I be a repeat customer. Other vets that reviewed my charges said many of the charges were inflated, extra services, and unnecessary. I discharged my pet and continued care elsewhere with an honest vet and ethical vet. Additionally, after my pet re-experienced the same condition that was the reason for going to BluePearl, I was informed that BluePearl discontinued critical medication after discharge. It was stated that my pet needed hospitalization and monitoring, I am perplexed as to what was being monitored? Clearly this was inflation of the bill, my family, friends are in awe of the bill exaggeration, prices, and service charges, and staying swaying from this place. My pet was only on this critical medication while in their care. I am disputing their bill and charges. I do not expect Blue Pearl to act professionally from what I have seen and I will stay far away with my pets. BluePearl did not even inform me to get this medication. I did not even call for follow-up tests that I was charged for due to their negligence and constant upselling I do not believe anything they say. I paid for tests to be performed again for honesty, accuracy, and reliability.The follow-up vet took care of the critical situation with an honest evaluation and visit. No 48hr exaggerated hospitalization charges like BluePearl, no excessive X-rays and excessive sonograms, no excessive lab tests, no excessive hospitalization and associated fees for a simple critical visit that can be rectified to result in a bill that results thousands of dollars. Again-if you care about the health of your pet, go somewhere honest, reliable, and where the vet services are not dangerous.