The New England Recovery Center

Category: Addiction treatment center in Westborough, Massachusetts

Address: 153 Oak St, Westborough, MA 01581, USA

Phone: +18776973422

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Kevin Braaten

Aug 26, 2022

Wonderful program. Kind and considerate staff. Thank you for my new lease on life!

J B

Aug 8, 2022

I am extremely educated. The doctor here is a butcher. I called to confirm they would safely detox off of anxiety medication. When I went I was told by the nurse that I would. I wasn’t. While I was suffering cold Turkey off of a benzo for 8 months ,I kept asking why?! And they all said that I would be. Come to find out because it was a valid prescription that butcher would not detox me. There is not a single medical professional under the sun that would allow someone to be cut cold Turkey off a benzo. I told them the script was no longer valid. They hold you there and starve you while they bill mass health and you wait for the “available bed” Some of the employees are cool but most are just slurring from too much suboxone. The staff are gas lighters.

Richard Sturtevant

Jun 27, 2022

Hey it Richard S.!!As with any place sometimes communication is an issue but this place saved my life the staff really care the direct to Mary Beth is an angel on this Earth Joe the driver goes out of his way to help people great place could use a little bit more helping hand so people are interested in saving people should go and inquire and if you have a family member or a friend that is struggling this is the place that's part of the solution😜

Ron Jackson

Jun 11, 2022

I have been to 5 different detox facilities in Massachusetts. New England recovery center has a very good detox and css program. I was there in 2020 during the height of the pandemic and I thought the staff were very professional and legitimately caring... It was also very clean.

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Questions & Answers

Are you accepting patients covered by MA health?

HERS QAD-Admin | Sep 10, 2019
Lisa Blanchard | Sep 10, 2019

The New England Recovery Center does not, however our sister organization Spectrum Health Systems does accept MA Health. Please contact 1-877-MyRehab.

Do the take mass health also is it handicap accessible

Holly brennan | Sep 9, 2021
The New England Recovery Center | Sep 9, 2021

The New England Recovery Center (NERC) is handicap accessible. NERC primarily handles commercial payers – however, we also accept Tufts Health Public Plan and All Ways Health Partners Medicaid. Please call us at 1-877-MyRehab if you’d like additional information. Thank you!

Hey wondering what number to call to reach a patient but can't find anything anywhere??

Ashlee Brockmann | Sep 9, 2021
The New England Recovery Center | Sep 9, 2021

Please call us at 844-800-6372 for assistance with this. Thank you.

Can u have cell phon no

Mike Roketenetz | Sep 9, 2021
The New England Recovery Center | Sep 9, 2021

Cell phones are prohibited at New England Recovery Center, however clients are welcome to utilize one of our client designated telephones to make phone calls as needed.

Do you take mass.health

Deborah Breault | Sep 9, 2021
The New England Recovery Center | Sep 9, 2021

Spectrum Health Systems accepts Mass Health. Our subsidiary, the New England Recovery Center accepts Tufts Health Public Plans and All Ways Health Partners Medicaid only. For more information, please call 1-877-MyRehab.

How long does the program last

Leonor Cintron | Sep 9, 2021
The New England Recovery Center | Sep 9, 2021

Length of stay varies, based on the client and the treatment planning process. On average, most clients complete detoxification in four to six days, if needed, while inpatient treatment typically ranges from two to four weeks. The actual length of stay for each client is individually determined.

Wich insurances you accept and how much if I had to pay is for my son I need help. Please

Marisol Claudio | Sep 9, 2020
The New England Recovery Center | Sep 9, 2020

We accept all major insurance plans. Please call us directly at 1-877-MyRehab for more information. Thank you.

Is your facility able to assist people with physical limitations. For example: using a walker, walk-in shower, easy access to a bathroom, etc.

Jim Bierwert | Sep 10, 2019
debi mangi | Sep 10, 2019

Yes it is

Do you have any beds open?

Kathy Crisp | Sep 10, 2019
The New England Recovery Center | Sep 10, 2019

Hi Kathy. Yes, we have immediate bed availability. For further assistance please call 1-844-800-6372.

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Why haven’t I received a survey or the grievance form I asked for ?

Med Fah | Sep 10, 2018
debi mangi | Sep 10, 2018

Call back and ask again for it

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