Apple Palo Alto

Category: Electronics store in Palo Alto, California

Address: 340 University Ave, Palo Alto, CA 94301, USA

Phone: +16507982800

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

A O

Jun 22, 2022

Enjoy being misled and lied to? Come talk to Apple employees! They promise your device won’t fail and snowball into a brick, why would they even care? The floor is the limit when your reputation is stellar for absolutely no reason, other than fanboys who think buttons are cancer. Test your patience, deal with these people!

D. PiIgrim

Jun 8, 2022

This apple store lied to me about when the next Macbook Air would release so they could sell the one they have on hand. They also lied to me about how a new battery would fix my computer (it didn't). Don't trust them if they can sell you something.

7

Jan 24, 2022

They even let you charge your USBC phone if your battery is low! 🔅 Did you also know they still sell iPods #nowyoudo

Moubachir Silicon Valley

Nov 26, 2021

What to say about the Apple Store!!!! Not only in the university avenue but any Apple Store in the world. All the same design. Amazing design. People in this specific designed store in Palo Alto were so nice and they gave us a mask before …

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Questions & Answers

How can I make appointment via website with Palo Alto store on University Ave.?

Minna Chau | Dec 3, 2018
Kinjal Padalikar | Dec 4, 2018

Online on Apple website, called "genius bar reservation"!! It's at the extreme top or bottom of their website! Don't remember well! But check it out! :)

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I need a battery change for my iphone. Do I still need to make an appointment?

이상희 인류진화 | Dec 3, 2019
KJ Sudarshan | Dec 4, 2019

Yes, with Genuine Bar - their official support center.

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my email keeps reloading on my iPhone

Alexandra Maeso | Dec 3, 2018
Preetham Eranki | Dec 4, 2018

Try - 1. Deleting the mail application and reinstalling the app. 2. Delete the account & resetup the account. 3. Try another email application 4. Probably the worst solution, but should work for sure is to reset all settings & contents of iphone

do you have i phone x available in the store?

manuel hernandez | Dec 3, 2018
Casey Golliher | Dec 4, 2018

Yea, they have a few there.

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What are the Covid safety practices like here?

People are asking | Apr 6, 2021
Rahul Somani | Apr 7, 2021

Pretty impressive actually. Individuals are only allowed inside if there is a window counter open and available. Best to pre-order and pick up!

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Do you have AirPods Pro?

geog sf | Dec 2, 2020
Gabriel Moita | Dec 3, 2020

They have all apple products

Can I pay in cash if I go personally to this store?

Alfonso Bistakis | Dec 2, 2020
Abhishek Reddy Chamakura | Dec 3, 2020

Yes you can

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How do I make an appointment for computer repair? at the Apple Stpre?

Charles Spindt | Dec 3, 2019
Olcay Ozkan | Dec 4, 2019

From support app or apple.com

Store hours on SDat. & Sun.?

Shahin Tavakoli | Dec 3, 2018
Traveler | Dec 4, 2018

Sat 10-9 Sun 11-6

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how to make a genuis bar reservation

haydee Felsovanyi | Jul 5, 2021
AJ | Jul 6, 2021

Google chat apple service and u can ask for appt

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Are apple stores available for customer support

Adela McDonald | May 6, 2021
Jesus Escamilla | May 7, 2021

Yes

How can I get an appointment at Palo Alto Univ. ave t0 learn how to set up my MacBook air?

John JohnD | Jan 6, 2021
Jerry Pon | Jan 7, 2021

Click on the website link on Google maps for this location and there should be a button for scheduling a genius appointment.

Can I buy any apple devise By downpayment

king htoo | Dec 2, 2020
jinder virk | Dec 3, 2020

Yes

Can i just walk in to get my phome repaired?

Victor Rojas | Dec 2, 2020
Treasure Hunter | Dec 3, 2020

Most likely you'd be turned back. Better make a online appointment first.

Can I see Steve Jobs and his family right here in Palo Alto?

Acer ZH | Dec 3, 2019
KJ Sudarshan | Dec 4, 2019

Ofcourse

do you have i phone 8+ available in the store?

tamar shmilovitz | Dec 3, 2019
Ildi Dihen | Dec 4, 2019

Maybe you should call the store?!

I have an iPhone 6+ and all of my contacts were deleted from my phone when I did the last update. Is there any way to retrieve those contacts?

Sharyl Brown | Dec 3, 2019
Ildi Dihen | Dec 4, 2019

This is a question for Apple support not fir the Apple store. Are you backed up in Cloud?

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How do I cancel a genius bar appointment

carol melamed | Dec 3, 2019
Ildi Dihen | Dec 4, 2019

Call or just not show up. They have walk ins and you're helping someone.

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Are there anymore AirPods for ale there?

Kanjanisa Kincaid | Dec 3, 2019
Aditya Munagala | Dec 4, 2019

I am pretty sure they will have airpods but I'm not completely sure.

Hi please how I can stop payment from companies that I don’t want to paid with out affect the apple use of my credit card?

Maria Lindo | Dec 3, 2018
Marc Marco | Dec 4, 2018

You need to call your Apple customer service

How do I sign up for an appointment for the genius bar

Lea von Kaenel | Dec 3, 2018
Abhi S | Dec 4, 2018

Call them

We bought a cell phone on iPhone SE in palo alto and we need the invoice. to whom can I request a copy?

Ana Mejia | Dec 3, 2018
Mathias De Rivo | Dec 4, 2018

Ask Mr. Moonshine. He always have copies of invoices!

Is it possible to play with / test non-Apple products sold, like the Roli Seaboard Block?

Adam Glazier | Dec 3, 2018
Adam Glazier | Dec 4, 2018

Just went to the store and got a demo of all the Roli Blocks. They have it in the back...just neet to ask.

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What is Business hours on Saterday and Sunday

Shahin Tavakoli | Dec 3, 2018
Chinmay Chobe | Dec 4, 2018

Saturday*

How can I get a Genius Bar appointment?

Ellen King | Dec 3, 2018
Yash Doshi | Dec 4, 2018

Go to the store, take appointment, have nice lunch/dinner in downtown palo Alto and your appointment time will come by then in an hour or so

how can I make a genius appt. in Palo Alto, CA

Gina Yanez | Dec 3, 2018
Preetham Eranki | Dec 4, 2018

Either do it online (which is the fastest & most convenient method) or over phone

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Them unlock the iPhone here?

miguel a. verduzco | Dec 3, 2018
Kinjal Padalikar | Dec 4, 2018

Yeah, call the carrier helpline or something and they do it over the phone! No need to go anywhere! :)

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my email keeps reloading periodically on my iPhone what do I do?

Alexandra Maeso | Dec 3, 2018
Preetham Eranki | Dec 4, 2018

Answered in another thread. Pls check.

how do i make an appointment at the genius bar

Michael Federle | Dec 3, 2018
Raveesh Bhalla | Dec 4, 2018

You can schedule one on their support website or while on call or chat with a support engineer

Do you have iPhone 7 Plus or 8 plus in stock?

Suneeti Chaudhari | Dec 3, 2017
Necmi Bilir | Dec 4, 2017

This is a question to be directed to the store. I am not able to answer questions about their inventory, other than guessing that there is a very good chance that they have the items in the store.

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