IHOP

Panda Nation

I am as sympathetic as they come to poor customer service and cold food when the place is busy and short staffed. However, waiting 25 minutes when there are only two people in your restaurant is unacceptable in any scale. I would normally say retrain your staff but after reading through all the reviews on this IHOP rt 33 in Hamilton, I will tell the owners to simply fired everyone and hire new staff. I can really see how this place is taking a nosedive this past five years, and don’t use the pandemic as a crutch. These big commercial restaurants have to learn that poor customer service is a first class ticket to FAILURE TOWN. Save your money and support Hamilton small businesses.

Shelley X

Seriously....save yourself the trip!! After placing our order for the combo appetizer (mozzarella sticks, chicken tenders, and onion rings), we're told the fryer was turned off and we couldn't get the appetizer. My oldest son ordered plain French toast with a side of bacon. The french toast came out covered in powdered sugar and butter. Plain...as in NO butter NO powdered sugar. How do you screw up plain French toast? And to top it off, the side of bacon wasn't brought out until it was brought to the server's attention. Miraculously, the fryer started working and the appetizer was brought out. However, since they had no mozzarella sticks, they just threw some extra chicken on the plate and called it good. The server (Nevaeh) never gave us an option for the extra chicken or just skip the appetizer. Our ending experience was definitely topped off by the gentleman mopping the floor while we're still finishing our meal. The strong bleach smell coming from the mop bucket was enough to make you lose your appetite. This was the first time I've ever been to IHOP and definitely will be the last.

Aydin A

Usually, IHOP IT is A good breakfast restaurant, but not this one. That is the toast, very cheap bread. Only one syrup. As if they are about to go bankrupt or close down. The staff is friendly, though.

Kathleen R

This was our first time at this particular IHOP, we were not familiar with the area, were there for medical reasons. Stopped for breakfast. It was very clean, super nice staff and food was great. Best pancakes!